Neighbourhood Partner

Location
Home Based, covering Shrewsbury & surrounding areas

Salary
- £14.80 per hour

Closing date
30/05/2025

**Home Based, covering Shrewsbury & surrounding areas**

**Zero Hours Contract**

Want to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you

Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard. It might be that we need you to take a photograph of a property for marketing purposes or that you simply just need to change a key safe code, but either way, you’ll be playing a vital part in helping us deliver high quality housing services to our customers. They’ll also be times when we need you to carry out testing and inspections of dwellings, blocks, and estates, raise repairs and follow through to satisfactory completion. You’ll build relationships and provide support to our new and existing customers whilst onsite, supporting and working closely with our Customer Partners and other stakeholders in the community

It’s a zero hours contract, which means we can’t tell you how many hours per week they’ll be or when they’ll be - but the good thing is, is that you can choose whether it’s convenient for you.
- Have a high degree of flexibility.
- Be personable and have a genuine passion for delivering a first-class customer service.
- Have exceptional people skills, able to connect with customers and build rapport.
- Be able to think practically and logically, using a solution focused approach to overcoming problems/issues.
- Have excellent communication skills, able to communicate information clearly and effectively.
- Be experienced in using a tablet, Microsoft software (including Outlook) and a smart phone.
- Have an eye for detail and be able to identify issues that would pose a Health & Safety risk.

**Discover Stonewater**:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
- Are you ready to _**_#DiscoverStonewater?_**

Documents

Neighbourhood Partner JD June 2024 Copy.pdf

Our promise to you

At Stonewater we believe nothing is impossible. We’re driven by our mission, vision and values and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being individuals is embraced and recognised.

So, if you want to make a real difference to people's lives and want to have a stimulating and rewarding career, we would love to hear from you.

**Benefits**:
At Stonewater we offer excellent benefits which help make us a great place to work*
- A specialist shared-ownership product helping you into your own home
- A retirement savings plan - up to 7% matched contribution rate
- Life assurance - 3.5x contractual pay
- Up to £10k interest-free loan for home work spaces
- 24/7 access to a totally confidential counselling helpline
- Healthcare cash plan
- Career development and progression opportunities
- Holiday starting at 26 days
- Deals and Discounts on shopping, travel, optical etc
- Cycle to work scheme
- Annual Company Day
- Values Award celebration events
- Team building days

And much more

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
- _These benefits may differ for zero hour contracts_