Aftersales Manager
23 hours ago
**Aftersales Manager - Bristol**
Basic - £40k
OTE - £60k
Company car
**Responsible for**
8 Technicians
3 Service Advisors
1 Parts Advisor
1 Workshop Controller
**Main responsibilities will include**:
- Oversee the smooth running of the Aftersales Department
- Orchestrate a streamlined and cost-effective flow of work throughout the workshop
- Provide innovative ways to maximise profit
- Increase productivity and maintain motivation of the Aftersales department
- Liaising with colleagues and customers at all levels in a professional manner
- Answering any customer queries/resolving any issues relating to technical problems, warranties, services, repairs and MOTYs
- Communicate expectations, workloads and business requirements to the team on a daily basis
- To ensure that the workshop is kept clean, tidy and compliant with Company policy, Industry guidelines and Brand Standards
**To be successful you will**:
- The ability to work in a fast-paced environment
- Great customer service skills
- Strong communication skills and the ability to build strong lasting relationships with both customers and colleagues
- Experience in managing and coaching a team to success
- Strong analytical and problem-solving skills with the ability to see potential barriers
- Systematic, highly organised with an eye for detail.
- A full UK and clean driving license
Please ensure your CV is up to date, and has all relevant contact details including address.
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
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