Account Manager Hybrid Workingexcellent

We're super excited to be recruiting for this successful Marketing agency in their search for an Account Manager.

Please find all the details below:
**Job title**: Account Manager

**Salary**:£35k - £40k

**Location**: Canterbury (Hybrid working is available, although the team all choose to be in the office where there's such a great energy)

**Hours**: Monday-Friday, 35 hours a week, with a hybrid working approach, core hours 10am
- 3pm, it's then your choice how and when you complete the remaining hours.

**Benefits**:

- One of the best company cultures we've ever recruited for. This company believe in a culture of transparency and education, supporting colleagues, clients and their audience with sharing skills, training and content that helps educate them all.
- A company who are dedicated to promoting the health and well being of their staff.
- All their staff are fully equipped to work remotely; however, they ask that you live within a commutable distance to their Canterbury office for those times when face to face collaboration is needed.
- You'll also benefit from free life insurance, optional health and dental insurance, paid volunteering days, annual training budgets, access to trade shows and exhibitions, plus regular company social events.
- Modern and spacious office features a podcast studio, chill-out lounge, Dartboard, Snooker table and is just a stone's throw from Canterbury West railway station, with fantastic high-speed links to Central London. The city's best bars and restaurants arealso on our doorstep - perfect for a post-work drink.
- This company has grown from 8 employees to 20+ and the plan is to expand to 40+ over the next few years so opportunities to develop your carer are available.

**Your key responsibilities as an Account Manager**:

- Proactively manage a portfolio of clients, including monitoring project growth and initiatives that can drive additional revenue.
- Maintaining a plan of anticipated work in the pipeline document.
- Working with relevant team members to create reports and presentations for client reviews.
- Understanding the client's business and current industry trends.
- Understanding, interpreting and acting on servicing client needs as quickly as possible.
- Providing counsel to clients on solutions to communications across all touch points.
- Ensuring that client expectations are set and met appropriately in all instances.
- Working with the Project Manager and Campaign Delivery Manager to ensure that brief and new work is communicated into the team to be planned and delivered.
- Monitoring the financial status of owned clients, proactively looking for opportunities to grow the account.
- Monitoring financial practice, hourly rates and policy.
- Understanding and being aware of the P&L for the business.
- Ensuring all costs over and above the financial scope identified at the outset of the project are clearly identified and approved before progressing further work on the project.
- Seeking approval on write-offs and agency costs and managing this in partnership with the Head of Client Services.
- Creating content for use on the company website and social media.
- Maintaining a current certification in Google Analytics and Ads each year.
- Maintaining a current certification in HubSpot Inbound Marketing.
- Actively working towards developing leadership skills, using tools such as HubSpot academy and external training programs as agreed with the Senior Leadership Team.
- Account Management experience
- Marketing background and experience within an agency preferred.
- A Team player who can facilitate teamwork across client and agency teams.
- A Passion for their work and a key driver for high creative standards.
- Confident to present work to clients with conviction and passion.
- A clear communicator who can contribute inside the agency, at client meetings and ensures project teams and clients are kept up to date at all times.

**Next steps**:
Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice Terms apply*

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