Sales Order Admin

2 weeks ago

Newry, United Kingdom VANRATH Full time

VANATH are delighted to be working with a well-known Engineering company in Newry to recruit a **Sales Order Admin** to join their team.

Shifts are held over **Monday to Friday**. **Permanent** position.

This role will be based at the company's **Newry **office.

This role also offers growth opportunities.

**Salary**

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

**Responsibilities**
- Respond promptly to customer enquiries relating to service, repairs and spare parts
- Ensure effective communication regarding price quotes, lead times etc
- Enter parts and warranty sales orders onto the computerised sales order processing system in a accurate and timely manner
- Work cross-departmentally to solve solutions to common problems for customers and dealers
- Process orders through to despatch and invoicing to include booking transport
- Issue job instructions to field engineers and follow through to ensure work is completed.
- Facilitate customer payment for non-credit customers
- Coordinate the manufacture of replacement parts for older version products with the Production Team, and liaise with customer on lead times, despatch, and delivery times.
- Build and maintain strong, long-lasting customer relationships
- Conduct customer satisfaction surveys and gather feedback to improve services
- Address and resolve customer complaints and issues promptly and effectively.

**The Ideal Person**
- Prior experience of a computerised Sales Order Processing System
- Strong collaboration skills, with the ability to work well within a team environment.

INDJG

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have a notice period, or are you immediately available?
- Have you got experience with Sales Order Processing? Please detail:
Work Location: In person

Reference ID: affg4

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