Legal Case Administrator

6 days ago


Leeds, United Kingdom Lowell Group Full time

**Legal Case Administrator**

**Overdales Solicitors**

**Hybrid, flexible working, 2 days in the Office**

**Key responsibilities**:

- Dealing with various types of correspondence, court documents and third parties.
- Follow and adhere to the litigation process highlighting any urgent Court documentation.
- Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
- Dealing with and responding to disputes generated by our Clients Customers by doing full account reviews to understand circumstances.
- Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
- Respond to escalated issues from Client's customers as required in accordance with regulations, procedures, policies and client's service level agreements ensuring all deadlines are met.
- Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
- Adhere to the SRA & FCA regulations.

**What do we need from you?**

In short, IT skills, thoroughness and good organisation. You should be the sort of person who meets deadlines and takes pride in a job well done. You'll also be helpful and respectful towards clients and our team. It will help if you can express yourself well both face to face and in writing. Clear communication is key, along with a fair, professional attitude. If that sounds like you - and you have GCSEs (or equivalent) - there could be a place for you, here in the friendly Lowell team.

**How do we say thank you?**
- A competitive salary and annual pay reviews
- A annual bonus for a job well done
- 3% flexible benefits; whether you're into fitness or extra holidays, there's something for you.
- 28 days holiday, plus bank holidays, with the option to purchase 5 more.
- Cancel your gym membership we have one on site - it's free.


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