Patient Care Assistant Lead Nurse

**Advert and Job Description**

Job Title: Multidisciplinary Patient Care Assistant Lead

**Salary**: Dependent on Experience

Location: Paragon Referrals

**Job Type**: _Permanent_

Hours: 40 hrs/week

**Overview**

The Lead Patient Care Assistant role is key to the business ability to provide a high level of clinical standards.

The Lead Patient Care Assistant will ensure that patients are managed as effectively as possible from a nursing perspective to support the profitability and further growth of the practice. Working enthusiastically with your team you will help maintain a happy, efficient working environment whilst providing outstanding patient and client care.

Working with the Training and Development Team Lead and Head of Nursing Services, the Lead Multidisciplinary Patient Care Assistant will identify areas of training development needs within the Multidisciplinary Patient Care Assistant team.

**Main Purpose and Goals**

Maintain an overview of the Multidisciplinary Patient Care Assistant (PCA) team and provision of patient care across the team that you lead
- Manage your area of responsibility by working with lead nurses, Training and Development Team Lead and Head of Nursing Services in order to achieve this
- Demonstrate an excellent work protocol in all PCA duties including high level of hygiene and the ability to recognise and undertake relevant actions with regards to infection control
- Approximately 80% of the role will be clinical duties (to allow 10% for administration that may come with that role). Your current rota will not change with this role however the provision for administration time will be made. This is an approximation, and you may require more or less admin time
- Ensure that you and those working in your area of responsibility provide a high and sustainable quality of care
- Provide leadership to those working in your area of responsibility and others across the business
- Ensure effective communication within your area of responsibility, with other team leads, Training and Development Team Lead and Head of Nursing Services
- Ensure that all patients in your team area are dealt with in a timely manner, and that unnecessary delays are prevented at all times
- Ensure that in your area of responsibility the team are implementing accurate patient record keeping and that all patient care instructions are followed by the MD PCA team
- Ensure all members in your area of responsibility team are aware of their roles and are clear on the objectives they are working towards
- Work with the Training and Development Team Lead where required to help implement the PCA skills matrix to ensure all those within your team are trained and working to the same standard
- Work with the Training and Development Team Lead to help support the identification, prioritisation and implementation of learning, development and CPD for PCAs in your team where required
- Work with Training and Development Team Lead to ensure all new PCAs entering the business are supported to complete their induction
- Provide effective line management of those in your team including regular feedback to Training and Development Team Lead who can ensure mentoring, coaching and development discussions where needed
- Carry out PCA Professional Development Records and Conversations if and when required by the Training and Development Team Lead for those who work as part of your team
- Participate in external CPD appropriate to your role plus any training in-house, ensuring post-training feedback forms are completed/cascade of relevant information to appropriate team members
- Hold regular meetings with the MD PCA team and devolve any developments to the Training and Development Team Lead and Head of Nursing Services
- Use Vetsafe reporting to target training where PCA care can be improved
- Ensure all equipment across the practice is appropriately maintained
- Report and summarise critical incidents as part of Practice Clinical Governance Policy
- Be fully aware of all Health & Safety issues and read all information supplied
- Adhere to confidentiality relating to all aspect of the business including complying with and assisting with all requirements relating to GDPR compliance

**Key** **responsibilities**
- Work with the Training and Development Team Lead to help support the identification, prioritisation and implementation of learning, development and CPD for associates in the PCA team to include developing/using a skills matrix to highlight training gaps.
- Ensure the MD PCA team utilises centrally delivered CPD
- Be aware and utilise the support that the VN Central Professional Development Team and the Preregistration Experience team can provide in terms of group wide CPD provision, site level CPD, and targeted Associate’s developments and career progression advice.
- Work with the Training and Development Team Lead to ensure that:

- All new PCAs entering the business are supported to complete their induction
- All ne