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Visitor Experience Assistant

2 weeks ago

Glasgow, United Kingdom Glasgow Science Centre Full time

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Contract: Permanent, Annualised, Full-time and Part-time

**Salary**: £12.95 per hour

THE ROLE

Glasgow Science Centre are seeking Visitor Experience Assistants to join our Operations team.

Working as part of the Operations Team, this varied role is instrumental in the delivery of Glasgow Science Centre’s 5 Star Customer Service promise: providing a fun, safe and welcoming environment to all customers.

This role spans all areas of the Operations Department where you will provide an integrated, coordinated and professional level of service to our customers at point of contact.

To ensure seamless service delivery the role includes working across all our customer-facing areas including Science Engagement and Catering, Events and Sales.

Whilst the Visitor Experience Assistant role works across all areas of operations, we are recruiting for individuals who may have a specialism/interest/experience in Science Engagement or Catering events and Sales. Applications will be considered for both areas.

APPLICATION QUESTIONS

experience along with personal motivations and values are what truly stand out in our process.

Each answer has a limit of 250 words.

3. Glasgow Science Centre is a five-star visitor attraction, describe what you expect from your 5 star visit to GSC. Provide an example of 5 star service you have experienced and what made it stand out as 5 star to you

APPLICATION FORM

We encourage all applicants to complete a short equality monitoring questionnaire. This is optional and for our internal monitoring purposes only. It does not form part of the selection process.

ACCESSIBILITY

ADDITIONAL INFORMATION

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.95 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay

Work Location: In person

Reference ID: 158