IT Support Consultant

2 weeks ago


Sunderland, United Kingdom Asset Resourcing Limited Full time

Continually expanding Data Analytics and Data Management Consultancy are looking to recruit an IT Support Consultant.
The role involves:

- Responding to, logging, and resolving first line support tickets within the ITIL
Service Desk.
- Providing remote support to users in a timely, friendly, and efficient manner.
- Taking responsibility and ownership of incidents, escalating to third-line support
where necessary.
- Providing fast & efficient service to users.
- Working collaboratively with our small and efficient IT team.
- Windows Desktop/laptops
- Microsoft Office 365
- Network technologies - LAN/WAN/WLAN
A great opportunity to build a career with an impressive Consultancy.


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