Administrator

**Job title**:Education Administrator

**Location**: HMP Dovegate, Uttoxeter

**Salary**: £10,612 per annum, plus Serco benefits

**Working hours**:Part-Time, 20 hours hours per week

HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.

As an Educational Administrator at HMP Dovegate, you will be responsible for registration of learners, arranging their exams and processing certificates. Occasionally you will be required to invigilate exams. During quieter times, the role will involve supporting the education admin team with data inputting and other administration tasks.

Your key accountabilities will include:

- Register learners with the awarding bodies
- Arranging exam sessions, creating exam packs
- Invigilation of examinations across the provision.
- Processing exams and sending them to the awarding bodies
- Keeping all relevant exam spreadsheets up to date
- Updating local IT systems with exam results
- Assisting the education admin team with other administration tasks
- Work as part of the education team in an efficient and professional manner demonstrating a positive attitude to change and show flexibility in the work place.
- To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially
- To maintain accurate records of all actions taken
- Ensure you are aware of and work within the legislation of the Health and Safety at Work Act, with particular attention to the safe systems of work applicable to your area.
- To have an understanding of all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager
- To assist in other area(s) of the prison when instructed and directed by senior management.
- To wear full uniform provided at all times.
- Adhere to the sickness reporting guidelines set out at induction.
- To undertake other duties as directed by senior management.

**What you need to do the job**

**Desirable**:

- ECDL/Computer Qualifications at Level 2

**Minimum**:

- Grade C, Level 2 equivalent or above in Maths and English

**Experience**:

- Have proven experience of working in an environment that demands strong interpersonal, oral and written communication skills.
- Have demonstrated flexibility and the ability to work to deadlines and under pressure.
- To provide own solutions to problems.
- Ability to work as a team member, forming excellent relationships.
- Experience of a custodial environment would be an advantage but is not essential.

**Skills and Abilities**:

- Able to form good working relationships.
- Efficient and accurate Data entry.
- Experience of data analysis.
- Responds to identified needs by undertaking self-directed learning, research and training as required.

**Why Serco?**

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

**What we offer**
- Pension - 6%
- Childcare vouchers
- Bike4Work scheme
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.