Wireless Engineer

Purdicom is an exciting, fast-growing technology company based in Oxfordshire. We have achieved Gold Investors in People status which shows how much we invest in you as a member of our team.

**If you join us what is in it for you?**
- Hybrid working
- Learning and Development Plan
- Purdicom Pathway Training Platform
- Motivosity Reward and Recognition system
- On-Site Gym
- Purdi Perk Vouchers
- Pool table/ Batak/Table Football
- 25 days holiday
- Extra Holiday for long service
- 2 Well Being days
- Birthday Bonus
- Anniversary Bonus
- Pension Scheme
- Medical Scheme
- Sick Pay
- Life Insurance 4 x salary
- Free Parking

**What do we do?**

We are a value-added distributor acting as a supply chain partner to many well-established vendors and brands. We supply enterprise-level Wi-Fi, Point-to-Point, and security technologies to a very hungry market. The products and services we sell are alwaysin high demand.

**Position Summary**

An exciting opportunity has come available for a Wireless Engineer at Purdicom.

We are seeking someone who can provide an excellent customer experience both in a pre and post-sales environment. With a minimum of 3 years of experience, the selected individual will provide a wide range of value-add services to our customer base in orderto allow them to thrive.

**The principal duties will be**:

- Be competent at conducting wireless site surveys
- Provide customer-facing support, both pre and post-sales, to provide value add services.
- Provide post-sales support for existing product sets within wireless marketplace.
- Provide technical design consultancy to end-users and resellers in multiple verticals.
- Assisting customers maintain industry best practices and ensure regulatory compliance.
- Coordinate development activities with a range of stakeholders e.g. sales team, line manager, purchasing, and customers.
- Work cross-functionally with internal teams to ensure processes are lean and efficient.
- Conduct remote webinars, off-site demonstrations

**We are looking for the following skills and experience**:

- Knowledge of Wireless Design
- Knowledge of using Wireless Site Survey tools (preferably Ekahau)
- Knowledge of Wireless Networks

**Experience**:

- Minimum 3 year’s experience working within a wireless technical role.
- Demonstrate experience with wireless technology configuration, site survey and installation works.
- A passion for working with people and the ability to quickly build rapport.
- An ability to translate complex technical language to a non-technical customer base.

**Skills**:

- A team player with good interpersonal skills who can work under their own initiative.
- Ability to cope under pressure and prioritise work accordingly.
- Innovative thinker/problem solver with a strong critical thinking mind.
- Excellent written and verbal communication skills.
- Full UK driving license and willingness to travel.
- Must be flexible and able to accept rapid changes.
- Ability to drive effort under deadline pressures.
- Strong focus on customer satisfaction.
- Results-driven and committed to high standards of work.
- Must be willing to cross-pollinate knowledge with the other member of the technical team.
- Ability to document technical problems and resolutions accurately.

**Working Conditions**:

- Position requires occasional travel across the UK
- Must have a clean driving license and own car due to rural location.