Front of House

**About Us** Armstrong Watson are a trusted and leading independent Accountancy and Business Advisory firm based in the North of England and Scotland. Our services and advice are all centred around our Quest to support our clients to achieve prosperity, a secure future and peace of mind, which cannot be achieved without the expertise of our dedicated and valued colleagues. With approximately 700 colleagues situated across 19 offices, our people and our culture are at the heart of what we do. We recognise the unique impact we have on not only our clients, but also our colleagues, and the communities in which we operate. Our success is dependent on every colleague embracing all four of our core values: Honesty, Humanity, Trust and Passion. **The Role** In line with our Crazy Goal to be known as "the best Accounting and Financial Advisory Firm to deal with, delivering the best client experience in the UK" we are now recruiting for a Front of House to join our Head Office in Carlisle. **This is a full time position with working hours of 08:30 to 17:00, Monday to Friday, with a one hour unpaid lunchbreak inclusive per day.** The main elements of this role will include: - Welcoming colleagues, clients, suppliers and visitors to the office / building - Liaising with the Bistro / Hospitality staff and arranging for refreshments to be provided to clients and visitors - Taking food and drink orders from colleagues and the general public - Serving meals, snacks, and drinks as required whilst delivering outstanding customer service - Restocking items within the Bistro as necessary throughout the day - Ensuring that meeting rooms are opened and locked up at the appropriate times - Showing clients, suppliers and visitors to their allocated meeting rooms - Completing any other administrative tasks as and when required in order to support the Administration Team and wider firm - Previous experience of working in a Front of House (or equivalent) capacity (desirable) - A positive 'can do' attitude - Exemplary communication skills, both written and verbal - Great timekeeping ability - Excellent organisation and prioritisation skills - A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises **The Benefits** In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes: - Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection - Competitive Annual Leave entitlement up to 26 days, plus Bank Holidays - Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year - Smart Working Policy, giving you the ability to balance home and remote working - Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment) - Employee Assistance Programme (24/7 confidential support for wellbeing and health) - Paid flu jabs and eye tests - Introductory Commission Scheme (financial reward if you refer a new client) - Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral - Ongoing access to online training courses and materials - Paid professional membership fees - Charity of the Month - Colleague of the Month - Subsidised social events throughout the year In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further. When you're with us... we're with you.