Credit Control Clerk

1 week ago

Ashford, United Kingdom Brakes Full time

We are currently recruiting a talented and collaborative Credit Controller to join our Finance team in Ashford. Our Finance colleagues are a central hub of knowledge, and as a Credit Controller, you’ll be on hand to support your area of the business in every way possible. You will work to find solutions and ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way

This role is offering flexible hybrid working with 2-3 days based in our Kent office for team collaboration and meetings, so you must be with in a commutable distance.

Key Accountabilities & Responsibilities:

- Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
- Ensure a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
- Provide excellent customer service by developing and maintaining strong working relationships with customers.
- Meeting of period targeted KPI’s using department procedures.
- Receive incoming calls and record all queries promptly and accurately in support of cash collection activity.
- Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
- Attend internal and external Customer meetings.
- Escalate to Management any internal or payment issues with customers.
- Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.
- Other Ad Hoc duties as requested by Team Leader/Manager

You’ll live and breathe Customer First, with an innovative and agile approach to identify new ideas and methods. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient - accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes.

**Why Brakes? Our Purpose** - Connecting the world to share food, and care for one another.

With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you.

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