Fundraising Support Officer

Are you looking for an opportunity to work in an exciting new environment that offers variety, job satisfaction and a fantastic opportunity for self-development? If so, then come and join us in the Communication, Arts, Health Charity and Engagement Team at our base in Woodland House, Llanishen.

We are seeking an enthusiastic, reliable and highly organised person, with the ability to deliver a wide range of administrative, fundraising and secretarial duties to support the efficient delivery of services.

You will have a professional and courteous manner and enjoy working with a wide variety of people. The post-holder will provide general administrative and clerical assistance and fundraising support to the team; directly support the senior team members and contribute towards specific projects.

Experience and/or interest in fundraising and public relations would be advantageous, and proven proficiency in the use of a CRM database would be a distinct advantage.

You will be joining a service whose focus is on the delivery of excellent customer services to staff, service users and visitors of Cardiff and Vale University Health Board.

To undertake a broad range of administrative and clerical tasks in support of the fundraising activities of the Arts Programme of Cardiff and Vale University Health Board.

Plan, implement and manage a comprehensive programme of art initiatives which may include; exhibitions, tutorial, workshops and educational sessions which are available to staff, patients, visitors and/ or the local community.Support the Head of Arts and Health Charity in embedding the Memorandum with Welsh Government on Arts in Healthcare into the work programme of the Arts team

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Share information on making a donation in a sensitive way to donors and other stakeholders who may be upset/grieving, or have difficulties communicating.

Liaise with clinical staff on behalf of donors, and appropriately shares up to date information and data on service needs.

Communicate fundraising policy and charitable grant information to non-fundraising staff at regular Corporate Induction sessions.

Register and updates donor contact details of the Health Charity’s database in preparation for audit; records donations on the Health Charity’s database and accurately records and safeguards financial and non-financial personal information.

Sends letters of thanks to all donors in accordance with the timescale set out in the Fundraising Policy.

Support and attend fundraising events as directed by the Head of Arts; occasionally working outside of core hours, which may include evening and weekend work. Communicate clearly and consistently with staff and public about the activities of the Arts for Health and Wellbeing Programme in order to raise awareness.

The postholder may cover for the Gallery Coordinator and be required to
- Arrange meetings, event, exhibitions, workshops and tutorials.
- Prepare and hang art gallery exhibitions including the safe unpacking, secure hanging, exhibiting and storage of art, equipment and materials.
- Liaise with the Senior Communications and Engagement Officer to proactively manage art gallery related media and public relations material.
- Manage, maintain and develop the Arts online presence and social media.
- To be continually aware of prevailing and on-going NHS initiatives, the context in which the Health Board operates, together with current issues affe