Credit Team Leader

1 week ago

West Yorkshire, United Kingdom NC Associates Full time

**Credit Team Leader / Bradford / £26,000 - £32,000 + Excellent Benefits / Hybrid & Flexible Working / Free Parking / Career Development / Permanent.**

NC Associates are working with a global distribution organisation based in Bradford to assist in recruiting an experienced Credit Team Leader to support the Head of the Credit function and assume responsibility for a small team of Credit Controllers. This role also offers hybrid and flexible working option.

This is an excellent opportunity for someone who is passionate and driven to achieve results, thrives developing and maintaining team members and is keen to commit to a career move where they can flourish in a large Global organisation.

**The responsibilities of the Credit Team Leader role will include, but are not limited to**:

- Support credit control team to ensure cash collection KPI’s are achieved.
- Regular reviews of aged debts to maximise cash collection and reduce aged debt.
- Ensure all work is correctly documented for weekly management reviews.
- Take ownership of Key Collection accounts to obtain on time payments in full.
- Approve accounts for pre legal action.
- Ensure blocked orders are dealt with quickly and efficiently.
- Support sales in speedy resolution of customer’s disputes.
- Plan and make visits to local sales teams when necessary.
- Assist in the allocation of all cash and BACS receipts.
- Maintain a clean and safe working environment.
- First point of escalation on collection issues.
- Professional approach to all internal and external clients.
- Answer the telephone promptly and professionally.
- Communicate effectively between departments.
- Challenge and influence decision making to ensure the best possible outcome.
- Inform credit control team of any changes to company policies.
- Assist the Regional Credit Manager with weekly and monthly reporting for management reviews.
- Ensure reporting deadlines are met.
- Attend and play a contributing role at internal meetings.
- Manage & motivate staff to ensure the effective operation of the department.
- Ensure adequate team cover during absence.
- Regular 1-2-1 reviews, including yearend appraisals.
- Support and encourage staff development.

**Requirements of the Credit Team Leader**:

- Proven background in a similar role and supervising a small team.
- Leads from the front and motivates others.
- Driven, proactive and demonstrates a “can do” attitude and approach.
- Excellent attention to detail and high levels of accuracy.
- Highly numerate and literate with analytical skills and string verbal and written communication skills.
- Ability to develop and maintain relationships at all levels within the business and with external clients.
- Excellent PC skills with good working knowledge of Excel, PowerPoint & Outlook, SAP is desirable.
- Proven abilities to meet and exceed targets.
- Ability to deal with pressure and work to deadlines.

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