Administrator

We are looking for an Administrator to support our team, produce outcome letters, following the outpatient Clinics for the Community Adult and Older Adult Mental Health Team.

This role will be Fixed Term for 12 months - 30 hours per week. The role may be available permanently in the future.

Audio Typing experience is preferable but experience typing letters is essential.

The main duties of this role are Audio Typing, liaising with Clinicians to ensure letters are approved, before sending letters through the Docman system.

The post holder will be expected to liaise with GPs, Consultants and other agencies responding to queries appropriately ensuring confidentiality. Good communication skills are essential.

Attention to detail and ability to maintain and prioritise work is essential. You will be required to undertake any administrative duties as directed by the Administration Hub Manager and Team Manager.

We are a caring, supportive and efficient service, that prides itself in maintaining organisation and developing our staff professionally. In the Administration team there is a wealth of experience, which supports any new starter to flourish in their role. Patient satisfaction is paramount, a strong work ethic is valued and a flexible and positive attitude is required to compliment our team.

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running. CWP also scored the highest in the north west (among mental health, learning disability and community Trusts) for staff “recommending CWP as a place to work” in the NHS Staff Survey 2020.

We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool - and provide specialist services for the North West as a whole.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.