Retail Supervisor
1 week ago
Join Our Amazing Retail Team in Our Brand New Dress Megastore
**Responsibilities**:
- Working alongside the store manager to oversee daily operations of the retail store, ensuring smooth and efficient functioning
- Provide exceptional customer service and address customer inquiries and concerns
- Assit in training and supervision of retail staff, ensuring they adhere to company policies and procedures
- Monitor inventory levels and coordinate with suppliers to ensure adequate stock availability
- Maintain visual merchandising standards and ensure the store is clean and organized
- Handle cash transactions and reconcile cash register at the end of each shift
- Collaborate with management to develop and implement sales goals and strategies
**Requirements**:
- Previous experience in retail management or supervisory role required.
- Excellent communication skills, both verbal and written
- Demonstrated leadership abilities with the ability to motivate and manage a team
- Familiarity with phone etiquette and customer service best practice
Shifts are worked on a rota basis, however must be able to work Saturday or Sunday and also have the ability to cover one late night opening till 8pm in peak season.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: From £15,000.00 per year
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 2 years (required)
- Supervising experience: 1 year (required)
- Customer service: 1 year (required)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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