Education Consultant

7 days ago

London, United Kingdom INTEN Education Group Ltd Full time

**Education Consultant**

**Job Title: Education Consultant (Sales) - Chinese Speaking**

**Department/Division: London | Sales/Service**

**Report To: London Office Manager**

**Key Responsibilities**:

- **Sales Targets**:Meet sales targets set by region, sales point, and season.
- **Sales Techniques**:Implement skills and techniques to meet sales targets.
- **Quality of Service**: Maintain service quality to meet the customer needs within out business scopes, meeting converting targets, and minimizing complaints.
- **Agent Network Management**:Manage the assigned campus agent network and other marketing channels.

**Sales and Marketing**:

- **Promote Services**:Contribute to sales through collaborating with marketing team to promote INTEN's services via social media, events, and referrals.
- **Lead Generation**:Participate in campus visits, education fairs, workshops, and networking events to generate leads and enhance brand visibility.
- **Channel Development**:Develop new and existing marketing channels with support and supervision from the Office Manager.
- **Communication**:Communicate current and future marketing activities to all levels of staff within the company.

**Client Consultation**:

- **In-Depth Consultations**:Conduct thorough consultations with prospective students and their families to assess their educational needs, goals, and preferences.
- **Education Expertise**:Develop a comprehensive understanding of the Overseas education system, including universities, colleges, schools, and various programs.

**Program and Institution Recommendations**:

- **Research and Recommendations**:Research and recommend suitable programs and institutions based on clients' needs, goals, and preferences.
- **Accurate Information**:Provide clients with precise and current information on program details, entry requirements, tuition fees, and other relevant factors.
- **Informed Decision-Making**:Assist clients in making informed decisions about their educational options.

**Application Assistance**:

- **Institution Liaison**:Liaise with educational institutions on behalf of clients to address any concerns or questions.

**Visa Support and Pre-Departure Preparation**:

- **Pre-Departure Guidance**:Provide guidance on pre-departure preparations, including accommodation, travel arrangements, and cultural adjustment.

**Client Relationship Management**:

- **Regular Communication**:Maintain regular communication with clients throughout the consultation process, addressing concerns or questions promptly.
- **Strong Relationships**:Build and maintain strong relationships with clients to ensure high levels of satisfaction and repeat business.
- **Feedback Collection**:Collect feedback from clients and use it to improve service delivery and enhance the overall client experience.

**Job Types**: Contract, Commission

Pay: £24,000.00-£30,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- Chinese (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London, EC2M 7PD

Expected start date: 02/09/2024

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