Retail Airport Advisor- Heathrow Airport

2 days ago

Hounslow, United Kingdom Travelex Full time

Job: Retail Airport Advisor
- Heathrow Airport

**Job Type**: Permanent (Full time and Part Time)

Hours per week: We have roles with hours between 25.5 and 37.5 hours

**Salary**: £10.25 per hour, with the potential to earn up to £11.28 per hour, when meeting on target incentives.

Working Patterns: Flexibility required across a variety of shifts between 4:30am - 11:00pm Monday to Sunday

We are customer centric and are passionate about shaping and sharing experiences

You will be at the heart of a bustling airport environment where thousands of customers are taking trips for business or personal, whether it is an “early bird” flight or “taking a red eye” we want to ensure that their travel money needs are fulfilled
- So, what does the role involve?_
- Building relationships and getting to know your customer, tailoring their experience based on their destination
- Becoming a travel money ambassador, providing support and advice on great Travelex products and services
- Whilst you may be required to work independently, you will be working inclusively in a wider diverse team
- Engaging with customers to process all foreign exchange transactions accurately and efficiently
- Delivering on key performance goals both procedural, operational and customer focused
- Processing daily online FX requests and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
- What’s in it for you?_

We believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential
- Company pension scheme
- Holiday - 22 days plus bank holidays We are keen to reward loyalty, so the longer you work with us, the more holidays you get
- Employee discount platform with Everyday Rewards by Bupa
- Employee assistance programme
- Free Parking in Staff Car Park
- Staff canteen - 50% discount on food
- Discounted Heathrow Express Train Tickets
- Discounts with some Retails on site with Airport ID
- Multi-faith prayer rooms in all Terminals

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex team by clicking apply

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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