Market Lead Ireland

Costa Coffee - Market Lead - Ireland and Channel Islands - Field Based role

We have a brilliant opportunity to join our Corporate Partnerships & FMCG Business unit as our Market Lead for Ireland and the Channel Islands. This is a unique opportunity to play a part in shaping and developing Costa’s growth across these markets in a multi-platform, multi-partner role. Commercial acumen and influencing skills will go hand in hand in helping the successful person to deliver in this role

A bit about us...
At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we’re on a journey to be the worlds most loved coffee brand, we don’t settle for mediocre. We’ve come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink products, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation.

A bit about the role...
As the Market Lead for Ireland and the Channel Islands your role will be to lead and drive the business partnership between Costa and our Partners in Ireland and the Channel Islands, owning the relationships from a commercial, operational and strategic as well as day to day perspective.

We’re looking for a strategic and commercial business leader who demonstrates fantastic business acumen as well as an entrepreneurial drive to engage and manage all key, cross functional relationships within our Partnership business. The ultimate endeavour in this role will be to drive successful and entrepreneurial growth for Costa and our partners whilst fostering long term relationships. The successful person will also play a key role as part of the Senior Leadership Team for the business unit contributing to strategic direction, growth planning and driving team member engagement.
- Lead and drive the growth agenda with each of your Partners across our key platforms including retail stores and Costa Express ensuring they have the right proposition to meet our customer needs. This will result in clear and concise business plans with a focus on growing the Costa brand across all platforms
- Develop and Implement brand initiatives and country specific marketing campaigns to maximise sales performance across all platforms
- Manage and influence a large senior stakeholder portfolio across the partner and Costa business to support and develop every platform in market
- Manage and produce the financial forecasting and budgets for each of the markets and platforms
- Negotiating Heads of Terms, through to Contract level for existing renegotiations and any new partners. You’ll also be responsible for managing and identifying any contractual issues providing effective solutions that minimise the risk of any impact on growth

A bit about you
To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

- Experience of working within a multi-customer sector business where complex and varied working practices and structures exist and where you’ve had exposure to working with third parties.
- Experience of doing this in a retail or food and beverage sector
- Proven track record of working across multiple geographical territories would be preferred
- Strong strategic and joint business planning skills to set and deliver a strategic and aligned growth agenda
- Proven experience in a senior role with multi-site experience and P&L accountability
- Ability to lead, coach positively and influence both peers and partners as well as support functions with no direct line management accountability
- Experience of operating within a supervisory or line management role
- A mix of experience in both managed and franchised businesses

What we can offer...
We’re on an exceptional adventure and can offer a truly purpose led career with flexibility to suit your personal needs. In addition, you will benefit from the below:

- BUPA Healthcare
- Costa Pension Scheme
- Bonus Scheme
- 25% staff discount, including endless free coffee onsite at support office
- 25 days Holidays

**Location**: Field Based role with some travel required

At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do. #nowisthemoment to join.