Arrest Officer

**About CDER Group**
- UK market leading technical debt collections & enforcement group
- No. 1 in Road User Charging: Highways England, Transport for London
- Large central government contracts: HMCTS, HMRC, DVLA, Environment Agency
- 5 centres of excellence: London, Stoke, Bolton, Darlington, Market Harborough
- 150+ Local Authority clients
- People and technology centric business
- Advanced unique business operating software platform

**Introduction**

CDER Group is a trusted partner to UK Government and a market leading innovator in the recovery of unpaid taxes, fines, and commercial debt.

If you enjoy; a varied role where no two days are the same; working outdoors with people reacting to ever changing situations and traveling to various locations on a daily basis, we are looking for self-motivated, energetic, personable people to join our expanding team. No experience is needed as all training will be given.

The position of the Arrest Officer plays an important role within CDER Group. You will be responsible for delivering a professional arrest service by the effective and efficient execution of arrest warrants.

Arrest Officers are required to visit customers at the addresses stated on warrants to obtain payment in full, execute warrants by arrest, arrest and bail or arranging a voluntary surrender. Where a customer is not present, you shall gather and submit relevant intelligence, making local enquiries to locate and effectively execute the warrant.

**Responsibilities**
- Issue receipts for all payments received and to inform courts of all payments taken
- Where necessary, to convey persons named on the warrants to courts, police stations or HMP
- Complete all necessary paperwork and update handheld devices on actions taken
- Undertake any training necessary for the role including but not limited to, tactical communication, conflict management and breakaway techniques
- Undertake Emergency First Aid Training
- Follow Approved Enforcement Agencies and Prisoner Escorted Contracts Awarded (AEA/PECS) protocol
- Review and update risk assessments, highlighting concerns to ensure a proportionate response
- Ensure post incident procedures are followed
- Comply with all body worn video (BWV) training and compliance
- Carry out any other tasks as required in connection with the service, execution or return of warrants, summonses, orders, and notices, including obtaining and reporting information regarding the customer and/or the actions taken in executing a warrant
- Prepared to work warrants within Regions across England to meet client demands
- Prepared to work varied times of the day to meet the needs of the warrant

**Personal qualities, experience and skills**
- Articulate, numerate and able to communicate and interact with others at all levels
- Ability to manage conflict
- High level of self-motivation and able to work between 6am and 9pm
- Ability to manage and organise large volumes of warrants to meet KPI’s
- Able to act on your own initiative within the law, legislation, and policy
- Full UK driving licence
- Full training will be provided

CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills.

If you require any assistance or accommodation due to a disability, please contact the HR department.

**Salary**: From £20,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Gym membership
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes

Schedule:

- 8 hour shift

Supplemental Pay:

- Commission pay