Poling Agent

The Kelly Group is a successful telecommunications contractor with over 35 years’ experience in the industry.

We are currently seeking to recruit an experienced Poling Agent.

**In your role you will be responsible for**:

- The development of a team of poling technicians through observation and coaching best practice, quality field audits, mentoring, appraisals, and product development weekly briefings.
- Ensuring all Health & Safety procedures are adhered to, along with client Standard Operating Procedure (SOP), Kelly Group policies and any other statutory or moral obligation.
- Maintaining the professional image of client and the Kelly Group at all times, promoting both client and company in a positive manner, acting at all times in the best interest of the customer.
- Responsible for all field related activities pertaining to distribution of products and cabling from client network to customer premises, focussed at all times on quality, performance and achievement.
- Responsible for company fleet, plant, equipment and tooling through daily / weekly / monthly inspections, and the documentation of the aforementioned.

**You will have the following qualifications and be able to prove experience and competence**:

- Can display exceptional working knowledge of Openreach network and poling installation procedures, or of a similar disc
- Broad knowledge of Client Standard Operating Procedures, and both lawful and the Kelly Group Health & Safety policy
- Previous management / leadership experience, with proven people management skills
- Approachable, understanding and able to communicate at all levels in a concise and professional manner
- A team player, with the ability to take risk and responsibility for individual and team action
- Able to understand industry direction, and meet targets associated with cost-efficiency, time scales and customer / client expectation
- Understanding of self, and ability to motivate both team and individuals in order to ensure productivity, personal and personnel development and customer satisfaction
- Must possess the ability to drive change, and a positive attitude in any circumstance
- An enthusiastic, positive and proactive decision maker
- Be computer literate.
- Competitive PAYE Salary
- 20 days holiday plus statutory bank holidays
- Company Pension scheme
- Cycle to work scheme
- Excellent career progression opportunities

About Kelly Group:
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.

Working across several industries including telecommunications, rail, metro, highways and fleet, Kelly Group operate nationally with 40+ operational centres and deliver a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group deliver a ‘one-stop solution’ to meet the needs of our clients and delight their customers.

As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence. With a workforce of circa 3500, 40+ national operational centres, 4 training hubs and a fleet of over 2500 vehicles, Kelly Group are committed to developing an excellent team, a fair culture and a safe working environment.