Cctv Control Room Operator- Eicc

Croma Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working with high-profile clients in Edinburgh

**Scope**:
This is a permanent contract at 240 hours per month on a rolling 4 days 3 nights 4 off/ 3 days 4 nights 3 off shift pattern

The post holder (SIA Door and CCTV license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.

**Primary Function**:
To provide effective 24/7 monitoring of the EICC CCTV and life safety systems within the Security Control suite. These include, Fire Warning and Detection system, Disability Toilet Alarms, and Staff assistance alarms contained within staff radios. Manage staff allocation of personal radios and provide a single point of radio contact. Assist in supporting Loading bay operations to allow safe, secure, efficient and timeous delivery of all items transiting through this busy area.

**Responsible for:
Effective 24hour monitoring of CCTV and EICC life safety systems in accordance with both current legal and moral responsibilities and in keeping with the EICC CCTV Policy and standard operating procedures.
- Providing a positive security deterrent through a combination of proactive and reactive use of the CCTV systems.
- Manage the allocation and monitor the professional use of EICC radios whilst providing a single point of contact for users.
- Manage out of hours telephone enquiries for the EICC.
- Provide assistance to the Loading Bay Security Officer in managing deliveries and collections while maintaining a high level of overall security in and around the Loading Bays and surrounding area.
- Undertake out of hours building security and safety patrols and checks.

**Personal Attributes**:
The incumbent will ideally possess the following personal attributes;
- Attention to detail and high organisational skills
- Effective interpersonal and communication skills
- Ability to prioritise workloads and adapt to changing demands
- Ability to work on own initiative and unsupervised
- Ability to remain calm and operate effectively under pressure
- Value the importance of providing a clear and accurate audit trail

**Key Selection Criteria**:

- Excellent oral and written communication skills
- SIA and CCTV operator licence
- HSE Approved Emergency First Aider (or willing to work towards it)
- Loading Bay Banksman trained (or willing to work towards it)
- Excellent time management skills
- Strong and proactive team player who is willing to be flexible with their time to meet the needs of the business and our clients
- Good organisational and strong administrative skills
- Competent IT skills

**About us**:
Croma Vigilant cover a range of security related services including manned guarding, mobile patrols and keyholding.

We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.

We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent.

**Job type**:Permanent

**Job terms**:Full-time

**Location**:Edinburgh

**Sector**:Security | General