Customer Assistant

1 week ago


East Kilbride, United Kingdom Schonherz Bazis Full time

Customer Assistant (Retail) — 30 Hours, AM & PM Shifts

**Pay**: £12.75-£13.65 per hour
**Contract**: 30 hours per week (AM & PM shifts)
**Holidays**: 30-35 days (pro rata)
**Premiums**: +£2.00/hour on bank holidays, +£3.50/hour on nights

**Benefits**: 10% in-store discount - Pension scheme - Enhanced family leave - Long service award - Inclusive, supportive team culture

Role Snapshot

No two shifts are the same. You’ll restock shelves, jump on the tills, keep the store clean and organised, and make sure every customer gets friendly, helpful service. You’ll work closely with your retail teammates and take pride in going the extra mile.

With structured training and clear progression routes, you can grow into areas like Freshness, Non-Food or Bakery Specialist.

What You’ll Do
- Be the go-to store expert for customer questions and requests
- Work deliveries quickly and accurately as they arrive
- Provide consistently excellent customer service on the shop floor and checkouts
- Keep the bakery topped up by baking fresh goods
- Merchandise and maintain the middle aisles of Non-Food products

What You’ll Need
- Experience in a fast-paced environment
- Strong customer service skills and a friendly manner
- Flexibility to start early and/or finish late
- A positive, can-do approach to changing priorities
- Drive to work hard and help the store succeed

What You’ll Receive
- 30-35 days’ holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more perks designed to support your wellbeing and life outside of work

We value diversity, equity and inclusion, and welcome applicants from all backgrounds. If you’re ready to get stuck in, grow your retail career, and make a real difference, we’d love to hear from you.

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