Service Coordinator

2 weeks ago

Preston, United Kingdom Walker Fire Ltd Full time

As a Service Co-Ordinator, you will play a crucial role in driving sales growth through outbound calling activities and intelligent diary planning for our engineering team. Your primary responsibilities will include:

- Conducting outbound calls to prospects, effectively articulating the value of our products/services, and persuading them to engage with our company.
- Building and maintaining strong relationships with prospective clients, understanding their needs, and tailoring solutions to meet their requirements.
- Demonstrating strong communication skills by consistently meeting or exceeding targets and KPIs.
- Utilizing high energy and enthusiasm to engage prospects.
- Strategically planning the diary of our Service Team, considering geographical factors, client preferences, and operational efficiency.
- Optimizing scheduling to maximize productivity and minimize travel time, ensuring efficient use of resources.

**Requirements**:

- We're looking for experience & confidence in outbound calling / planning / coordination roles, with a track record of meeting or exceeding targets.
- Exceptional communication and influencing skills, with the ability to build rapport and effectively persuade prospects.
- Strong organizational skills and attention to detail, with the ability to intelligently plan and prioritise tasks.
- High energy and enthusiasm, with a passion for driving results and achieving success.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other sales tools for managing leads and tracking performance.
- Flexibility to adapt to changing priorities and willingness to take on new challenges.
- Previous experience in diary planning or scheduling is essential.

**Job Types**: Full-time, Permanent

Pay: From £27,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Preston, PR2 5BB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Diary Management: 1 year (required)
- Outbound calling: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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