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Returns and Recoveries Administrator

2 weeks ago

NewarkonTrent, United Kingdom Currys Full time

**Returns and Recoveries Administrator**:
Newark / Hybrid
Permanent
Hours - 37.5 hours per week Monday to Friday
Salary - £22.450
Grade 1

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive - and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

You will play an integral part of the Returns and Recoveries Team supporting with day-to-day general duties to ensure all non-new stock and Business Recalls are moved through the Small
Box and Big Box warehouse operations in a timely manner. You’ll enjoy working as part of a supportive team and thrive in a fast-paced environment, that maximises the recovery and turnaround times to expedite all customer returns from the business.

**Role overview**:
As part of this role, you'll be responsible for:

- Supporting the Returns Commercial Services and Operations teams in the day to day running of the department
- Ensuring accurate up to date stock exit information is provided for the relevant business areas, updating systems, various financial trackers to manage exit in line with budgeted costs
- Managing of Timetable is adhered to for both internal and external operations.
- Always looking for continuous improvements to help improve on operational and business KPIs
- Monitor and act upon security/health and safety risks

You will need:

- Excellent communication skills with the confidence to deal with internal and external stakeholders at all levels to build and maintains positive relationships.
- Strong Microsoft office skills including Outlook, Excel, and Word
- Analytical thinking skills
- Hands on role, with ability to work from home, ensuring that tasks are achieved in line with agreed timescales, procedures, and protocol.
- Previous experience of working in a Reverse Logistics environment would be desirable

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

- Performance related bonus
- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives

**Why join us**:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.