Business Admin Apprentice

7 days ago

Tonbridge, United Kingdom ProSpa Full time

**Business Admin Apprentice**

The ProSpa Brand was born from over 20 years' experience in the beauty industry. ProSpa provides luxury professional products to salons, beauty academies and individual customers. We provide everything from professional kits to lip oils and lashes. We are looking to recruit a business admin apprentice to join our expanding team as the brand grows from strength to strength. This is an exciting opportunity to develop your skills while working as part of an inspiring team within a growing brand.

Are you ready to be part of something special in the beauty industry?

**What You Will Do**
- Assisting Brand Manager with brand management
- Syncing employee diaries
- Outreach for the brand
- Data inputing
- In charge of Stock Control levels and protocols to replenish
- Input accurately and effectively sales data including processing orders and updating customer details
- deal with telephone calls and enquiries from customers relating to orders
- Demonstrate exceptional customer service
- Resolve customer queries with a high level of customer service
- Be involved in the complete customer experience from orders to dispatch
- contribute towards the effective communication of the sales and the marketing office
- Understand the business and maintain and promote our brand reputation
- Use knowledge of the products to advise and promote to customers
- participate in all training requirements to improve and maintain an effective sales process, developing your skills and experience
- Contribute towards the continued development of existing and newly established customers
- Highlight promotional offers
- Take Orders and Package if required
- Be involved in the dispatch procedure of orders
- Work within a team to meet order requirements
- Oversee incoming deliveries, update stock inventory levels adhering to inventory stock management protocol
- Complete regular daily stock checks for stock control
- To attend and execute the start to finish of everything required for 5-6 exhibitions a year for the brand
- Ensure the work area is kept clear and well presented
- Get amazing offers across the ProSpa range with our employee discount
- Sales KPI Targets to contribute towards
- Provide support for other positions effected by sickness or holidays

**Who you will be**
- Have attention to detail
- demonstration of excellent organisational skills
- Enjoy working in a fast-paced environment
- Appreciate having a varied day to day
- A great communicator who enjoys being part of a team
- Eager to learn new skills and passionate about delivering quality customer service
- Keen to provide efficient customer experience

**What you will need**
- Customer service experience would be a great benefit
- Some administration experience

**Details of the position**
- Hours
- 9am
- 5pm, Monday to Friday (30 unpaid break)
- Salary
- £10,800 per year
- Location: Tonbridge

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £10,800.00 per year

**Benefits**:

- Company events
- Employee discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- TONBRIDGE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Sales Order Processor

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