Hotel Receptionist

3 days ago

Doncaster, United Kingdom Crown Hotel, Bawtry Full time

The Crown Hotel Bawtry are recruiting for a Hotel Receptionist to join our busy four-star hotel.

The full-time position is working 30-40 hours over 5 days including evening, weekends. The role does involve shift work, typically starting at 6.30am-2.30pm or 2.30pm-10.30pm, these will be allocated on a rota basis. As a receptionist you will provide the first and last impression of the hotel, therefore we are looking for someone who's welcoming, approachable, and willing to help.

Duties include but not limited to:

- Greeting guests on arrival and answering any questions effectively.
- Answering phone calls and dealing with any queries.
- Efficiently dealing with any in house guest requests.
- Effectively handle customer queries or complaints or problems promptly and to ensure that all resolved and unresolved problems are reported to your head of department
- Ensure that cash is securely stored and banked in the correct manner and Ensure that all checklists are completed.
- Liaising with other departments such as Restaurant, Bar, Terrace, housekeeping, and maintenance
- Assisting other departments within the hotel, as the needs of the business dictate
- To ensure your departmental area is safe, hygienic, and presentable at all times.
- Have excellent communication skills, telephone manner and are IT literate
- A warm and friendly approach when dealing with guests.
- Self-motivated, flexible hands-on person who can work well within a team with fantastic inter-personal skills.
- Maintain a professional relationship with guests whilst be open and welcoming.
- Be able to work under pressure and remain calm and focused.
- Work together with other team members effectively
- Have previous hotel/receptionist experience (preferred although not essential as full training will be given)

Expected start date: ASAP

**Job Types**: Full-time, Permanent

Pay: £10.00-£12.21 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Schedule:

- 8 hour shift

Work Location: In person

  • Receptionist

    7 days ago

    Doncaster, United Kingdom Arena Racing Company Full time

    We are looking for a passionate and knowledgeable receptionist! **About the role**: Supporting the Front Office team in our busy 154-bedroom hotel, the Receptionist role will help manage the reception desk, providing a warm and welcoming service to all guests from arrival to departure, whilst ensuring all administrative work requirements are completed as...

  • Receptionist (Hilton)

    3 days ago

    Doncaster, United Kingdom Arena Racing Company Full time

    We are looking for a passionate and knowledgeable receptionist! **About the role**: Supporting the Front Office team in our busy 154-bedroom hotel, the Receptionist role will help manage the reception desk, providing a warm and welcoming service to all guests from arrival to departure, whilst ensuring all administrative work requirements are completed as...

  • Casual Receptionist

    5 days ago

    Doncaster, Doncaster, United Kingdom Arena Racing Company Full time £8,000 - £18,000 per year

    Located at Doncaster Racecourse, the Hilton Garden Inn boasts 154 bedrooms, 2 conference and exhibition suites, a banqueting site, restaurant and bar. A popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business. The Hilton Garden Inn is part of a multinational hotel chain of over 500 hotels with a...

  • Receptionist- Hilton Garden Inn

    3 days ago

    Doncaster, United Kingdom Arena Racing Company Full time

    RECEPTIONIST- HILTON GARDEN INN We are looking for a passionate and knowledgeable receptionist! **What is ARC?** We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport **Work Perks of being a receptionist with us** - Annual passes to attend any of our 21 venues - Discounted food & ARC...

  • Casual Receptionist

    1 week ago

    Doncaster, United Kingdom Arena Racing Company Careers Full time

    Located at Doncaster Racecourse the Hilton Garden Inn boasts 154 bedrooms 2 conference and exhibition suites a banqueting site restaurant and bar. A popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business. The Hilton Garden Inn is part of a multinational hotel chain of over 500 hotels with a...

  • Hotel Receptionist

    5 days ago

    Doncaster, United Kingdom Roomsbooked Full time

    As we continue to grow at **Roomsbooked Ltd**, we’re excited to offer a fantastic opportunity to join our amazing **Reception Team** at the **Doncaster International Hotel**. **What We’re Looking For**: **Key Skills & Attributes**: - Empathy and cultural sensitivity - Patience and the ability to stay calm under pressure - Strong communication skills...

  • Receptionist

    2 weeks ago

    The Grandstand Doncaster South Yorkshire DN BB, United Kingdom Arena Racing Company Careers Full time £18,000 - £25,000 per year

    We are looking for a passionate and knowledgeable receptionist About the role:Supporting the Front Office team in our busy 154-bedroom hotel, the Receptionist role will help manage the reception desk, providing a warm and welcoming service to all guests from arrival to departure, whilst ensuring all administrative work requirements are completed as per...

  • Hotel Receptionist

    16 hours ago

    Doncaster, United Kingdom Roomsbooked Full time

    Someone fun and hardworking - A great team player and relationship builder - Someone who can work unsupervised - You will need to be passionate about creating a great atmosphere and giving guests the best experience **Reception**: - Answer the phone in a professional manner - Provide outstanding customer service - Checking in and out of guests - Excellent...

  • Hotel Receptionist

    16 hours ago

    Doncaster, United Kingdom Roomsbooked Full time

    Someone fun and hardworking - A great team player and relationship builder - Someone who can work unsupervised - You will need to be passionate about creating a great atmosphere and giving guests the best experience **Reception**: - Answer the phone in a professional manner - Provide outstanding customer service - Checking in and out of guests - Excellent...

  • Night Porter Receptionist

    2 weeks ago

    Doncaster, United Kingdom Roomsbooked Limited Full time

    We are looking for an enthusiastic and motivated individual to join our Night Team at Roomsbooked. We are looking for a Night Porter who enjoys working evenings, organised, efficient and ready to help a guest when they need it. As a Night Porter you will be responsible for; - Securing the Hotel - Good phone manner - Excellent customer service skills - Good...