Multi Skilled Operatives

**Description**:
JOB TITLE: Multi Skilled Operatives

REPORTING TO: Supervisor

LOCATION: Silverburn Shopping Centre, G53 6AG

CONTRACT: Permanent

HOURS: 40 hours per week

SHIFT PATTERN: 5days/7days - 6am-2pm & 2pm-10pm

PAY RATE: £9.75 per hour

ROLE OVERVIEW AND PURPOSE

The Multi Skilled Operative will provide a comprehensive service ensuring a high quality service is delivered to the client. You will represent ABM as part of an on site team providing cleaning services on an ad-hoc basis whilst maintaining a professional image to our staff, suppliers, clients and our clients customers at all times. Although the primary focus is on cleaning, as an MSO you will be required to carry out any reasonable tasks for which you are deemed competent and as is reasonable. You are responsible for general upkeep for designated areas ensuring that the general appearance of buildings and surrounding areas are maintained in accordance with ABM and our clients required standards.
Reporting to ABM nominated supervisors and managers you will cultivate relationships with our clients and managers alongside staff, to ensure an efficient and consistent level of operational performance.

KEY RESPONSIBILITIES
- To assist with cleaning duties and any other reasonable associated tasks as directed by the ABM nominated supervisors and managers.
- To be flexible and responsive to changing daily priorities fulfilling requirements.
- To be knowledgeable of all cleaning related tasks, so that at the commencement of the shift, current scheduled activity is supported, without the need for specific direction.
- To be sufficiently cognisant of the building layout to be able to service required areas.
- Prioritise jobs according to urgency allowing duties to be completed with any time allocations to the necessary quality, planning around periodic tasks.
- Escalate any issues to the ABM nominated supervisors and managers.
- Ensure that work area is clean, well maintained and all equipment is secure.
- Communicate regularly with ABM nominated supervisors and managers to obtain feedback on quality, service and care.
- To fully participate in the performance review process and personal development planning
- Undertake training as necessary in line with the development of the post.
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- To contribute positively to the effectiveness and efficiency of the teams in which you work.

REQUIRED SKILLS AND EXPERIENCE
- Availability as and when required including evenings and weekends depending on shift patterns.
- Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures.
- Attends and participates in meetings as required.
- Operates and manages workload effectively without supervision.
- Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure.
- Maintain critical standards for professionalism, service, speed and quality assurance.
- Adhere with new policies and procedures to ensure that a respectful workplace exists.

Essential requirements:

- Sound communications skills.
- Demonstrate initiative in the absence of supervision, accepting responsibility.
- Knowledge of safety regulations, building codes and other compliance policies.
- Executing duties in a manner which minimises the incidents and accidents within your Department.
- The staff member must be available throughout the duration of the designated shift.

**BENEFITS**:

- Perkbox, incorporating retailer discounts on e-cards, gym membership offers, health and wellbeing support, and much more.
- Free parking
- Uniform refresh
- Full training and online training
- Apprenticeships
- Supporting local charities
- Some retailer staff discounts