Ward Secretary

Charlton Lane Hospital is a refurbished hospital which opened in the summer of 2010. It provides specialist assessment, treatment and care for older people with functional mental health problems and people with dementia.
- The hospital is equipped with state of the art technology. This includes assistive technologies to ensure the safety and comfort of patients. It was designed with advice from Stirling University who are international experts in dementia and environments.
- Charlton Lane has 3 wards, Chestnut, Mulberry and Willow. It also has a family suite, a therapy department which includes an art room, sensory room and physiotherapy room. Each ward has access to communal and private sensory gardens.

The role of ward secretary is diverse and involves day to day management of the ward admin, ensuring that paperwork required by the ward manager, ward staff and medics is available when required, working as part of a wider admin team and providing cover when necessary.

The post holder will work closely within a multi-disciplinary team to provide administrative and secretarial support on a clinical inpatient ward setting in accordance with the requirements of the service as led by the Ward staff. You will project the professional image of the business through demonstrating excellent customer care in all activities.

The post holders will be expected to efficiently manage their own workload on a day-to-day basis and act independently to action and prioritise work to meet deadlines.

The post holder will adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales and be responsible for a number of office systems including ordering stationery, petty cash, payment of invoices and fax/photocopier control. You will ensure that confidentiality is maintained at all times.

This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

A valid UK driving licence plus the use of own transport for business purposes is essential. For qualifying staff the Trust has a Lease Car Scheme in place and also offers a popular Salary Sacrifice Car Scheme with our partner Tusker.

Gloucestershire Health and Care NHS Foundation Trust are proud to have been recognised as a ‘Veteran Aware Trust’, evidencing the provision of the best care for Veterans and driving to improve the care for veterans and their families. Find out more about this by clicking on the link at the right hand side, titled ‘Veterans Covenant Healthcare Alliance’.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.