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Medical & Clinical Administrator - East Staffordshire

2 weeks ago

Lichfield, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

Work base - Mental Health Admin Team (East, South Staffs) office at St Michael’s Court, Trent Valley Rd, Lichfield, WS13 6EF (with the ad hoc need to work at our community reception areas in either Lichfield, Tamworth or Burton). Hours - Mon-Fri (9 am-5 pm)
If you are a proactive, enthusiastic and experienced Administrator we would encourage you to consider this post, working in our Mental Health Admin Team. Our Administrators are an integral part of the Team supporting our Medics and Clinicians in a variety of admin tasks. The role is busy, challenging and rewarding.
Administration work for Consultant Psychiatrist/Doctors and other mental health professionals, eg handling queries, producing clinical letters (some via digital dictation), diary and clinic appointment management
Answering calls and handling often complex queries of a challenging/sensitive nature taking concise accurate messages.
Using own initiative to proactively resolve problems
Cohesive working within a centralised admin team
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
Supporting your career development and progression.
Excellent NHS Pension scheme
Generous maternity, paternity, adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients.
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccination every year
Attractive relocation package
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
What we can offer
An opportunity to start your career in the NHS
Training on our clinical and Trust systems
Individually tailored induction/training in post plus shadowing colleagues
Competitive annual leave - commencing at 27 days plus bank holidays and rising to 29 days after 5 years and 33 days after 10 years.
Qualification options such as NVQs
Regular 1-to-1 supervisions and appraisals with your Manager
Joining the NHS pension scheme
Support services such as occupational health and wellbeing services
NHS discounts such as Blue Light Card option
What are we looking for?
Flexibility to meet service need with a passion for quality
A confident communicator, with strong customer service skills
Good grammar and written skills
Honesty, integrity and commitment
Strong computer and keyboard skills
Experience of clinical systems (RIO or similar) desirable
Resilience to work in a busy service
A passion for the care and support provided to our service users
Experience of working in the NHS or a healthcare setting would be ideal
Ideally hold an NVQ level 3 admin or equivalent qualification/experience.
Please note, this advert may close early dependent on the number of applicants received. Previous applicants need not apply.