Customer Advisor

5 days ago

Salisbury, United Kingdom Neal's Yard Remedies Full time

Neal's Yard Remedies are currently recruiting for a Customer Advisor to join our Salisbury team 14 hours per week.

Our retail teams are passionate about holistic beauty, health and wellbeing, with exceptional customer service at the heart of what we do - if this sounds like you we would love to hear from you

You must be available to work weekends.

**Role Responsibilities**
- Give a warm welcome to every customer as they come into the store.
- Approach and be approachable and open a conversation with the customer to establish their needs and offer advice and assistance as required
- Share your knowledge and experience on skincare, our products, wellness and therapies; give expert advice to guide customers in finding the best products for them and their needs.
- Using a caring and knowledgeable approach, build relationships with customers so they feel comfortable and want to come back time and again.
- Take an active approach to developing your skincare, beauty, product and therapies knowledge through attending company training and personal research to become an expert in these areas.
- Be active in making sure the store is always looking its best and is presented to the highest standards. Have an eye for detail and put anything right that you come across that is not quite perfect.
- Undertake any ad hoc duties as directed by the Manager or Assistant Manager.
- Develop strong, collaborative relationships within the store and with people you meet from across the business.
- Ensure any reporting and administration you are tasked with is completed accurately and on time.

**About you**:

- Previous experience in a similar role.
- Beauty experience and/or qualifications not essential but desirable.
- Passion for and/or knowledge of natural therapies
- Naturally friendly and approachable with a caring attitude towards customers.
- Collaborative, positive and energetic.
- A great team worker who is inspired to work with the team to deliver great results.
- Comfortable in encouraging customers to try and buy, and in closing a sale.
- Honest, fair and kind with customers and colleagues. Confident and comfortable to demonstrate products, including mini-facials and arm massages.
- A true people person with the natural ability to build rapport with customers.
- A passion and commitment to learning about beauty, skincare, products and wellness therapies.
- Excellent communication and listening skills.
- Fastidious personal hygiene and high personal presentation.
- An eye for detail.
- Able to work flexible hours as required.
- Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 14 per week

**Salary**: £10.60 per hour

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Why do you want to work for Neal's Yard Remedies?

Work Location: In person

  • Customer Support Advisor

    1 week ago

    Salisbury, United Kingdom Pertemps Salisbury Full time

    Customer Support Advisor Pertemps are currently recruiting for a Customer Support Advisor to join a manufacturer company based in Whiteparish. This is a full time, permanent position. Responsibilities as a Customer Support Advisor: - Carry out administrative duties such as processing sales order, order loading, amendments, quotes, etc. - Manage customer...

  • Customer Advisor

    5 days ago

    Salisbury, United Kingdom Remus Management Full time

    **Your New Job Title**: Customer Advisor **Company**: Fexco Property Services **Location**: Salisbury (hybrid working) **Hours**: 37.5 **About this Role**: We are recruiting for a permanent Customer Advisor to join our busy client accounts departments based in our Head office in Salisbury. You will be playing a major role in the team dealing with all...

  • Customer Service Advisor

    1 day ago

    Salisbury, United Kingdom Jago Consultants Full time

    Job DescriptionI am working with an Accident Repair Centre near Salisbury who are currently seeking a Bodyshop Advisor. Job Role – Bodyshop Service Advisor Job Location – Near Salisbury  Salary – Negotiable depending on experience  You will ensure the highest level of customer satisfaction and care at all times for vehicle repair. Always delivering...

  • Customer Service Advisor

    5 days ago

    Salisbury, United Kingdom EMIS Group Plc Full time

    **Our Vision and Your Impact** EMIS Group are looking for a Customer Service Advisor to join the FourteenFish team in Salisbury. FourteenFish specialises in supporting GPs and other healthcare professionals with their continuing professional development, their tools help facilitate the annual appraisal process for senior doctors and is the preferred...

  • Customer Advisor

    1 day ago

    Salisbury, United Kingdom Fexco Full time

    **Your New Job Title**: Client Accounts Customer Advisor (12 month MAT contract) **Company**: Fexco Property Services **Location**: Salisbury **Hours**: 37.5 **Why join us?** **About this Role**: We are recruiting for a permanent Client Accounts Customer Advisor to join our busy client accounts departments based in our Head office in Salisbury. You will...

  • Customer service advisor

    3 days ago

    Salisbury, United Kingdom Manpower Full time

    Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer)Location: Porton Down, Salisbury, SP4 0 JQHours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of...

  • Customer Service Advisor

    7 days ago

    Salisbury, United Kingdom Manpower UK Ltd Full time

    Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of...

  • Customer Service Advisor

    2 days ago

    Salisbury, United Kingdom Manpower Full time £13

    Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7amAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.- 7pmManpower has a fantastic opportunity for the right...

  • Customer Service Advisor

    1 day ago

    Salisbury, United Kingdom Manpower Full time

    Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7amAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.- 7pmManpower has a fantastic opportunity for the right...

  • Customer Service Advisor

    7 days ago

    Salisbury, United Kingdom Manpower Full time

    Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of...