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Enquiry Executive
2 weeks ago
Kingswood Group are supporting a growing healthcare business based in London with the recruitment of an Enquiry Executive. This role is to start asap and is available on a temporary to permanent basis.
Working in rewarding and supportive environment, this position is responsible for managing the enquiries into the business.
**Duties will include;**
- Answering all initial calls into the business
- Responsible for prospective enquiries from clients by building customer relationships
- Meet team and individual targets for enquiry handling and conversion to appointments
- Ensure all telephone and online enquiries are answered in a timely manner
- Create bespoke proposals for clients, liaising with the Enquiry Manager
- Ensure all enquiry and booking data is captured correctly on our CRM system in a timely manner
- Support to produce the monthly and quarterly sales reports
- Be responsible for collecting information and appointment booking
- Provide support to the clinical administration team where necessary
**Skills required**:
- Experience in customer facing roles, in a fast-paced environment
- Complaints resolution experience
- Experience of working in a target driven role
**Benefits**:
- 25 days + BH once permanent
- Pension
- Private Medical once permanent
- Other discounts
Monday to Friday 9am - 5pm - office based
This is a great opportunity to join an established business in the heart of London.
