Service Advisor

2 weeks ago

Aberdeen, United Kingdom John Clark Motor Group Full time

**Service Advisor - Specialist Cars VW Aberdeen**

Highly Competitive plus fantastic benefits

A fantastic opportunity has arisen to work at **VW** in Aberdeen** as a Service Advisor.**

**Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of professionalism and customer care.

**The Role as Service Advisor**
- Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks
- Ensure the customer is aware of all applicable costs and the progress of repairs in a timely manner and competently handling objections
- Coordinate internally with the workshop colleagues to progress the vehicle through the service process
- Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to the manufacturer standards and dealership procedures
- Maintain accurate customer details to ensure customer database is up to date
- Up to date knowledge on additional products and services is essential
- Work in line with all service and warranty policies of both group and manufacturer

**Skills & experience we know will help Service Advisor succeed in this role**
- Previous Customer Service experience is preferable
- Deliver first class service to achieve company and manufacturer objectives
- Self-motivated with experience of achieving targets
- Confident and professional communication skills

**If you’ve got it, we want it and in return you will benefit from us**:

- 6 weeks holiday (30 days per year, full time) increasing with length of service
- Additional earning potential through bonus
- Careers development opportunities (click here for more info on our team stories)
- Award winning In-house and manufacturer training
- Access to Colleague car purchase schemes
- Group contributory pension scheme
- Life assurance
- Industry leading employee discount platform at a wide range of high street & online providers
- Employee support available from trained specialists, 24/7/365 for emotional, mental, legal requirements
- Colleague uniform provided
- Preferential rates on borrowing and saving schemes
- Family Fun Days and dealership events
- Preferential rates on vehicle parts purchases and servicing.
- Cycle to work scheme

**SoWhat happens next?

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** **Full time** **Industry leading salary & bonus** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! John Clar Aberdeen BMW/MINI are seeking a pro-active, customer focused Service Advisor for our Aberdeen dealership, who will be part of a team of Service Advisors and be responsible for...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** OTE £34k uncapped. Fantastic Benefit Package, plus lots more A fantastic opportunity has arisen to work at **Renault** in Aberdeen** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at **BMW/MINI** in Aberdeen **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Highly competitive salary, bonus plus brilliant benefits A fantastic opportunity has arisen to work at **BMW** in **John Clark Aberdeen as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor - Maternity Cover** Highly Competitive plus fantastic benefits A fantastic opportunity has arisen to work at **Volkswagen** in Aberdeen** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom Performance Resourcing South East Full time

    **Automotive Service Advisor** **Location**: Aberdeen **Salary Range**: £28,500 to £35,000 OTE+ depending on experience **About the Role**: We are currently seeking a skilled Service Advisor to join a vibrant automotive team in Aberdeen. In this role, you will play a vital part in delivering exceptional customer service while maintaining the highest...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor - AUDI Aberdeen** A fantastic opportunity has arisen to work at **AUDI** in ABERDEEN** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the...

  • Service Advisor

    3 weeks ago

    Aberdeen, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us at our Aberdeen Service Centre. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Service Advisor

    3 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    Drive Exceptional Service: Service Advisor at John Clark Seat Skoda and Cupra Aberdeen OTE £36k uncapped. Fantastic Benefit Package, plus lots more **Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, high-paced environment where your positive attitude and professionalism truly shine?** Then your next...

  • Service Advisor

    2 days ago

    Aberdeen, United Kingdom Scania Full time

    **Service Advisor** **£23,000 per annum + excellent benefits + annual bonus** **Monday - Friday 0800 - 1730** Due to our continued success as one of the country’s leading suppliers of heavy commercial vehicles we have an exciting opportunity for a Service Advisor who takes pride in providing excellent customer service and has a passion for working with...