Health Care Assistant

**PERSON SPECIFICATION - Health Care Assistant**

**Education**
- **Essential**_
- Health & Social Care NVQ 2 NVQ 3
- Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
- **Desirable**_
- Have or willing to obtain Health & Social Care NVQ 3

**Experience**
- **Essential**_
- Excellent Patient Care Skills
- Previous experience working in a Healthcare Assistant role
- Experience in dealing with external organisations e.g. NHS agencies.

**Desirable**
- Experience in primary care - General Practice HCA

**Attitudes**
- **Essential**_
- Continual Professional Development-Training will b given as part of on-going personal development
- Flexible attitude to the requirements of the role, and to be able to provide cover for staff absence
- **Desirable**_
- Evidence of recent self-directed learning or development.

**Skills and Abilities**
- **Essential**_
- Good communication and organisational
- ICT experience in using Microsoft Office -Ability to understand and learn new clinical software procedures.
- An understanding, acceptance and adherence to the need for confidentiality
- Ability to work as part of an integrated multi-skilled team
- Able to work under pressure
- Awareness of diversity issues
- Ability to relate to the culture of Practice
- Empathy for the healthcare environment
- Access/ownership of a car for home visiting purposes
- Car Insurance for Business Use
- **Desirable**_
- Experience in using SystmOne clinical software.
- Ability to grasp new concepts
- Positive attitude to change

**JOB DESCRIPTION - Health Care Assistant**

**Job Title**:Health Care Assistant

**Job Summary**

Working under the direct supervision of the Nursing Team Lead and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care.

**Duties and Responsibilities**

**Main Duties and Responsibilities (HCA)**:

- New patient health checks
- ECG recording
- Phlebotomy
- Blood pressure
- Flu vaccines & B12 injections
- Annual reviews
- INR
- Home visits
- Assisting in coil and minor op procedures
- Asthma telephone calls
- Stitch and suture removal
- Chaperoning duties
- Assist during COVID Clinics
- Processing and management of laboratory samples requested by GPs/Nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
- Assisting in the assessment and surveillance of patients’ health and well-being
- Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and well-being

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection
Control policy and published procedures. This will include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally