Senior Systems and Support Officer

1 week ago

Peterborough, United Kingdom Peterborough City Council Full time

**Salary**:

- £32,061 - £35,412**Directorate**:

- Corporate Services**Contract Type**:

- Permanent

**Role Published**:

- 15 September 2025

**All about the Role**

The Revenues and Benefits service has a vital role in the billing and collection of Council Tax, Business Rates, and assessment of Benefits. We currently have an opportunity to join our team as a Revenues and Benefits Senior Systems and Support Officer.

**All about You**
- Experience working within a Revenues and Benefits department using the MRI One Revenues and Benefits system. Alternative relevant experience on other equivalent revenues systems will be considered.
- Good understanding of the main rules and guidance within Revenues and Benefits.
- Ideally you will also have experience and competency in the use of databases and methods of data extraction e.g. SQL, Access reports, using excel to manipulate and present statistical data to non-technical users.
- Ability to identify improvements in processes and provide new solutions to existing processes that improve efficiency and customer experience.

**All about our Benefits**
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme
- Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards

**All about our Commitments**

**Job benefits**:
**Work / Life Balance**

**Home Working Allowance**

**Learning and Development**

**Professional Membership Support**

**Employee Wellbeing Programme**

**Employee Recognition Scheme**

**Long service recognition**

**Paid Volunteering Allowance**

**Generous Annual Leave**

**Option to Increase Holiday Allowance**

**Referral Programme**

**Family centric ethos**

**Attractive Pension Opportunities**

**Enhance Pension Options**

**Employee Discounts**

**Exclusive Discounts**

**Voluntary Health Cash Plan**

**Selected Paid Relocation Scheme**

**Discounted Parking in Peterborough

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