Starbucks Supervisor

1 week ago

Leicester, United Kingdom Queensway Coffee Houses Ltd Full time

**Supervisor Advert**

**Who are we?**

Millions of times each week a customer receives a drink from a Starbucks barista - but each interaction is unique. It’s just a moment in time - just one hand reaching over the counter to present a cup to another outstretched hand. But it’s a connection. We make sure everything we do honours that connection - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

We became franchisees of the amazing Starbucks brand in 2015. We operate our own stores and hire our own teams, but we are guided by the product, brand and design which Starbucks create. Of course, we like to add our magic Queensway family sparkle in our 30 stores. We are a spirited bunch of high performers who live and breathe our company values of being kind, working together, challenging everything, and having fun.

**The role**

This position provides legendary customer service to all customers by assisting the Store Manager in executing store operations during scheduled shifts. This role deploys partners and delegates tasks so that partners can provide prompt service, quality beverages and products, and maintain a clean and comfortable store environment. They work directly with leading and coaching partners to ensure a productive work environment

**What you will get working for us**
- Brilliant training
- You get a free product from store every week
- Discounted merchandise
- 3 free drinks on shift
- 100% discounted food on shift
- 30% discounted food off shift
- Enhanced leave to start a family - after all, we believe family comes first
- Support whenever you need it through the Stronger Together programme within the Queensway Foundation, from legal troubles to financial concerns, we’re here to help Opportunities to give back to those less fortunate through the Queensway Foundation
- Killer company events - because teams who work best together have fun together
- Mates rates at all our Point A Hotels in London, Scotland and Dublin
- A Refer a Friend scheme - so if one of your pals passes probation, you get a bonus
- Above national minimum wage, pay rates - £12.78 per hour

If you have experience in a position that required constant interacting with and fulfilling the requests of customers, can delegate and co-ordinate tasks to others with previous Supervisor, Hospitality or Retail experience we’d love to hear from you.

INDOADBY

**Job Types**: Full-time, Permanent

Pay: £12.78 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervising: 1 year (preferred)
- Hospitality: 1 year (preferred)

Work Location: In person

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