Warehouse Operative

UK875

Distribution is about getting the right stock, to the right place, at the right time.

Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country

Please view our

video

to find out more about what it's like to work in the Returns team at QVC

Hourly Pay
- £12.23 per hour + shift premiums

Contract type

Temporary until 30th March 2025

Working hours - Part Time Evenings: 20 - 25 hours Mon-Fri 15:00-23:00
- You will work either 4 hours (20 hour contract) or 5 hours (25 hour contract) you will need to complete your hours within the availability of Monday-Friday between 15:00-23:00
- You will confirm 2 weeks' in advance of your working hours each week.

What will I be doing as a Warehouse Team Member in the Returns team?
- The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
- It is not your typical Warehouse role, as it is PC-based however some returns roles include; a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.

About You - What you will need to be effective in your role:

- Don't worry if you have not got any warehouse experience as you will receive full training and support
- As this role is PC-based, basic PC skills are required (i.e Data entry, basic PC navigation between different screens)
- Eye for details, as Quality Customer Service is our number one priority
- You'll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business we have expectations for our team members to attend work and on time to enable us to serve the needs of our customers and as part of a team, therefore commitment and punctuality are essential within this role.

As a certified Top Employer, we offer employee benefits such as:

- 23 days holiday plus bank holidays entitlement during the first full year of service, rising to up to 28 days holiday plus bank holidays depending on length of service
- Participation in the 'Share Success' bonus scheme linked to business performance
- Pension plan with Legal & General - employee contribution is 3% and QVC contribution is 5% of qualified earnings
- Medical Insurance - Single cover with Aviva and discounted rates for partner and family cover, plus enhanced life insurance
- Credit Union saving scheme
- Employee discount of 20% on products sold at QVC and access to the onsite staff shop featuring further discounted goods
- Access to an award winning wellbeing hub, related to physical, mental and financial support
- Free, secure on-site parking including electrical charging points

INDWW

LI-Onsite

If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate

flexible working options, our Qurated community

, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it’s so you

for assistance. QVC UK is a Disability Confident employer and operates a

Guaranteed Interview Scheme