Sales Office Administrator

12 hours ago

Delph, United Kingdom Mpeople Full time

Mpeople Recruitment have a fantastic new opportunity for an experienced **Sales Office Administrator** to join a thriving manufacturing business based in **Delph, Oldham**.
- **Location**:Delph, Oldham
- **Salary**: £28,000 dependent on experience
- **Hours**:8.30am - 5pm, Monday to Thursday & 8.30am - 3pm Friday

**Working within a small-team, your day-to-day duties would include**:

- Review, categorise and process all purchase orders received in case file and outlook sales inbox.
- Liaise with inside and external sales team to ensure product and price accuracy on orders received.
- Work with purchasing and stores department for inventory lead times and availability
- Issue accurate order acknowledgements
- Be first point of contact to answer lead time questions and delivery updates.
- Respond to customer complaints and escalate where necessary
- Log correspondence onto customer account record within Salesforce
- Record and track demo equipment for sales team as part of product release and receive process.
- Build and maintain new and existing customer relationships.
- Participate and contribute to relevant company and departmental meetings.
- Assist with key information for monthly sales meetings.
- Occasional spares quotes.
- Additional sales / office administration tasks where necessary. Data input, sales inbox, answer telephones and general enquiries.

**The required traits, skills, and background**:

- Experience in sales order processing is essential
- System experience using Salesforces and/or Oracle would be advantageous
- Attention to detail and accuracy
- Excellent communication skills (written and verbal)
- Problem solving and the ability to effectively manage any customer complaints professionally
- The ability to manage your own workload and work independently is crucial, as well as being able to work well as a team
- Good communication and rapport building skills
- Enthusiastic and a great work ethic

**Job Types**: Full-time, Permanent

Pay: Up to £28,000.00 per year

Work Location: In person

Reference ID: ANP

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