Team Leader

1 week ago

Cinderford, United Kingdom Quality Care Services Full time

**Reference**:
030/04/23

**Location**:
Cinderford

**Salary**:
£21,940 per Annum

**Job type**:
Permanent

**CCH - HO**:
**Cinderford**:
**Extra Care Scheme Team Leader** - Hanover Court, Cinderford, GL14 2LQ

**Salary**: £21,940 per annum

A fantastic opportunity has arisen for a Team Leader to join our Comfort Call extra care scheme.

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

If you are passionate about supporting the delivery of the highest quality care support services by carrying out a range of functions, including the assessment and review of individual services and the practical supervision, instruction and support of care workers then we would love to hear from you.

As a Team Leader, your role will include the following duties:

- Carry out needs and risk assessments and develop person-centred plans of care delivery for, and in partnership with, individual tenants and their carers etc.;
- Shadow, supervise, instruct and support care workers in the Extra Care scheme;
- Implement quality assurance processes through planned and ad hoc monitoring and spot checks;
- Generally act as the Extra Care scheme manager’s ‘eyes and ears’ in the Extra Care scheme, feeding back important information as necessary and, in particular, working to prevent abuse and neglect;
- Support management as required in line with current business needs
- Maintain clear, accurate, appropriate and up-to-date records, whether electronic or in other formats;
- Have due regard for the health and safety of themselves and others;
- Practice and promote effective, timely communication both within and outside the company;
- Protect confidential information in line with the group’s information governance policy;
- Participate in staff development (including supervision), training and performance appraisals as required;
- Participate in any meetings as required;
- Provide management information as required;
- Promote and fulfil the company’s service aims as defined in the company’s Statement of Purpose;
- Promote anti-discriminatory practice;
- Comply with group policies and procedures as appropriate;
- Comply with the UKHCA Code of Practice and any other professional codes as may be applicable from time to time;
- Fulfil any other duties or carry out any other tasks such as may be reasonably requested by management.

We will offer you:

- 22 Days Holiday
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
- Access to Employee Assistance Programme
- Lifeworks Reward Scheme

This position is an excellent opportunity, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided. You will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.

As an equal opportunities company our mission is to provide flexible, community-based care support of the highest standard that promotes independence, dignity and choice.

Comfort Call, part of the City and County Healthcare Group, is an equal opportunities employer.

ORT

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