Office Administrator

1 week ago

Blackbushe Airport, United Kingdom BCA Full time

**Job title: Office Administrator**

**Salary;£21,000 + Benefits**

**Location: Blackbushe, please ensure you can get to us**

**Hours: Full-time, 40 hours per week**

**Who we are**:
The BCA Group operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum. BCA touches over 3.5m vehicles a year as it provides services along the vehicle lifecycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations. BCA Partner Finance provides simple, straightforward and convenient stock funding to BCA Dealers, helping theirbusiness to propose by increasing stocking capacity and liquidity.

This is an exciting opportunity to join BCA Partner Finance, a fast paced company that really values your skills and hard work - a chance to work for the Customer Services Administration Team, a positive and focused team working for Europe’s largest vehicleremarketing company.

**Main purpose of job**:
**Main Responsibilities**:

- The processing of Part-Ex Vehicle requests, ensuring the correct documentation and information is provided, liaise with the Dealer where required, complete batch control sheets and logs, before forwarding to Credit for a decision. Inform customers of theVehicle Application decision.
- The preparation of Credit Applications including checking documentation, Credit searches, risk reports and further documentation in line with our Credit Application process, liaising with the Sales Team where additional information is required.
- Chase stipulations for pending Credit Applications, liaise between customer and Area Sales Manager.
- Prepare draft contractual documentation, legal agreements and customer communications from templates.
- Open new customer accounts, maintain records and password management using in-house systems
- Handle customer complaints in a timely manner and in accordance with corporate Guidelines and our Complaints procedure. Escalate to the relevant Line Manager when required.

**Essential Criteria**
- Good knowledge of Microsoft Excel, Word and Outlook;
- Comfortable working in a small, self-contained team environment;
- Attention to detail is critical as applicants will be working with documentation and systems requiring a high degree of accuracy.

**Working Hours**

Monday to Friday 8.30am - 5.30pm

**Working for BCA**

We have been bringing together buyers and sellers for nearly 70 years. Starting in 1946 as Southern Counties Car Auctions, we were one of the first companies to let people across the UK buy and sell a wide range of cars at auction, from budget run-aroundsto exotic imports.

**Working for BCA you will receive;**
- Benefits include a minimum of 31 days holiday Inc. Bank Holidays
- Company pension scheme
- Internal promotion as much as possible
- Free parking onsite
- Cycle to work scheme
- Subsidised onsite restaurant
- Reward scheme that offers online and high street discounts

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