Office & Sales Admin
1 week ago
**PRIMARY PURPOSE OF THE ROLE**:
- To support the running of the office, sales function and Directors of the business, by ensuring a proactive and effective approach is taken to_ administrative activities and operations to help the company reach its objectives and targets_
**KEY RESPONSIBILITIES AND ACCOUNTABILITY**
- Ensure all office/sales administrative systems/procedures/templates are clearly documented and reviewed annually
- Supplier management including renewals, reviews, contacts and keeping lists up to date
- Ensure the sales cycle is being completed for all enquiries
- Setting up all sales enquiries, liaising with the Directors and ensuring all surveys are booked and quotes sent as quickly as possible
- Providing support with creating, sending and following up quotations
- Completion of client onboarding questionnaires
- Provide support to the Operations Coordinator and become competent in all relevant systems and processes
- Working with the Directors to implement systems & strategies for mailshots and promotions
- Ownership of the employee training log
- Vehicle management including annual servicing, MOT's, Insurance and monthly checks
- Proactively support the Directors in maintaining the company sales collateral including website, literature and business overviews
- Assist with the yearly H&S audit and monthly actions
- Office compliance for Health & Safety, First Aid, Fire Warden etc
- Look for continuous improvements and cost savings in the day to day running of the business
- Manage the CRM system including all client set up, data entry and generating sales reports as required
- Help track all reminders on the shared office diary
- Stationery, checking and ordering as required
- Assist with IT, Phone, Tablet support and set up
- Manage and keep all client portals up to date
- ADHOC finance duties to include invoicing, credit control, fuel receipts etc
- ADHOC PA duties to support the Directors with the day to day running of the business
***
**KEY SKILLS, BEHAVIOURS AND VALUES**
***
**Key Skills**
- Essential: _
- Advanced knowledge of Microsoft office - Word, Excel, Outlook and PowerPoint
- Proactive, leads by example and forward thinking with a can-do attitude
- Effective and confident communication at all levels with clients and suppliers
- Highly organised and productive with the ability to effectively prioritise widespread activities and achieve company deadlines
- Highly analytical, commercially astute and a keen eye for detail
- Able to work effectively without significant levels of guidance
- Desired: _
- Previous experience of using sage
- Financial awareness e.g. forecasting and invoicing
- Understanding of the Security, Facilities and M&E markets
- Experience in handling client enquiries & follow ups
- Health & Safety experience
- Workforce diary management
Resourcing Group is acting as an Employment Agency in relation to this vacancy.
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