Supervisor - Parking Enforcement - Bootle

4 days ago

Bootle, United Kingdom APCOA PARKING (UK) LTD Full time

**The Role**:
**Supervisor - Parking Enforcement - Bootle - Full Time; 45 hours per week - Salary: £30,279.60 per annum**
- Do you have experience supervising a team?_
- Do you have good _people_ management skills?_
- Do you have a full clean, UK manual driving licence?_

We are looking for a Parking Enforcement Supervisor to manage a team of Civil Enforcement Officers in Bootle. As a Supervisor, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.

**What will you do?**:

- Manage your on-street team of enforcement staff to ensure they are performing their duties.
- Work on-street with your team to ensure staff are effectively deployed.
- Review performance data to ensure contractual conditions are met and implement corrective measures
- Motivate, praise and develop your team
- Ensure KPIs are reliably met by the enforcement team
- Make recommendations to management on service/operational issues
- Set goals, conduct appraisals and ascertain training needs for operational staff
- Maintain and uphold client liaisons.

**What will you bring?**:

- Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities.
- Be able to demonstrate team management skills including coaching, training and recruiting
- Experience working within a client facing role with good commercial acumen
- Experience of monitoring KPIs and preparing of reports
- Good written and verbal communication
- Hold a full clean, UK drivers licence.

**What is on offer to you?**:

- £30,279.60 per annum (£12.94 per hour)
- 45 hours per week
- 28 days holiday per year including Bank Holidays
- Pension scheme
- Training & Development opportunities
- Employee Discount scheme

**Must be 18 or over to apply**

Experience in being or knowledge of Civil Enforcement Officers and their role is essential for this position.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work

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