Delivery Executive
1 day ago
**About us**
**About the role**
Working within a team of Delivery Executives, your role is to progress the organisation of our trips, ensuring our customers receive a great experience through seamless communication at every step of their journey. As the main point of contact for teachers and group leaders, you’ll handle all queries and use all interactions to build connections and long lasting relationships. You'll also build strong relationships with our external partners, making reservations and securing a good experience for our customers with our suppliers. It's an opportunity to learn, grow and develop a career within the travel industry.
**About the skills, knowledge and experience we’re after**
- Customer service experience
- Strong organisation and admin skills
- Excellent communication skills
- An interest in travel and knowledge about some of our destinations
- Fluency in a European language (French, Italian, Spanish, German) would be an advantage
**About the person**
We’re looking for someone who is able to build relationships with others to get the best experience for our Party Leaders and students whilst ensuring each and every trip is profitable for us. You'll be unphased by handling a large volume of bookings with accuracy and attention to detail. You should also be keen to learn more about our products and destinations, with a genuine interest in travel.
**Application Process**
We're also proud to be part of the Circle Back initiative where we commit to giving feedback at every step of our recruitment process.
**Work Arrangements**
This role offers hybrid working with at least 3 days a week based in our Brighton office.
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