Recruitment and Training Coordinator

**New Branch: F1 and F2 New Squares, Bowling Green Lane, Penrith**

**Become a Care Professional today**

Being a Care Coordinator with Westmorland Homecare is a very special job and you will have the chance to make a difference to people’s lives within your community. It is an opportunity to make friendships that last a lifetime and create treasured memories for both you and our clients. As the recruitment, training and development coordinator you are in a powerful position to influence the future of our care and change the way care is delivered. Your work directly impacts on the quality of our care and the quality of our clients lives. Put simply a job with Westmorland Homecare will probably be the best job you have ever had.

**Kind-hearted, Caring and Compassionate?. We are looking for you**

One thing is certain; Westmorland Homecare is like no other Care provider. We go above and beyond to provide exceptional levels of care and are passionate about empowering our staff to become the leaders within their field.

We have developed a prominent reputation within your community, and we are now looking for new staff like **you**; to join our expanding, inspirational team. Many of our existing staff have transferred from Support Workers or Care Assistants to Homecare Assistants, Coordinators and even Registered Managers; increasing their skill set and continuous professional development.

**Why Work For Us? Why Westmorland Homecare?**

Putting it bluntly... We understand the traditional problems for care workers. Specifically those who work in Domiciliary/Homecare. Long hours & low pay. Travelling 30 minutes away for a 20-minute visit with little or no fuel pay Limited support from management. Not seeing your clients regularly. Irregular hours _and more..._

We are proud to say **we understand** and we **do not** have the same problems Our staff have regular runs with the same clients. They receive fantastic pay, holidays & support from our office and support team. Come and be a part of an outstanding care provider with a 'can do' culture

**Duties of the care coordinator for Recruitment, Training and Development include, but are not limited to**:

- Answering incoming calls in a positive, happy, professional, unrushed and pleasant manner making the caller feel important and special
- Overall management and implementation of the training strategy
- Deliver induction training courses to include care certificate, medication training and moving & handling
- Hands on shadowing and support in the community to develop staff skills in the real clinical setting
- Signing off the new starter care certificate observations
- Support staff through the onboarding period to minimise attrition
- Create a monthly CPD programme and arrange monthly training sessions
- Arrange clinical skills sessions to sign off more advanced competencies
- Ensure all staff get periodic unannounced mentoring visits
- Arrange and offer NVQ / QCF opportunities for all staff
- Ensure staff are on the appraisal tracker and have regular mid-term appraisals
- Identify training and development areas in staff and support their bespoke learning
- Ensuring staff are engaging with their CPD folders
- Maintain all training records and data
- Gather data and feedback for training evaluate and improve our practice
- Overall management and implementation of the recruitment strategy and process from enquiry to onboarding
- Consulting with the scheduling team and care manager to discover which areas we need more staff recruiting
- Managing recruitment advertising
- Creating recruitment campaigns and initiatives
- Being creative and thinking of ways outside the box to attract the most high-quality applicants possible
- Generating new applicant enquiries
- Building positive, friendly and warm relationships with applicants
- Conduct screening phone calls with all applicants
- Book interviews for promising applicants
- Ensure all applicants have full satisfactory references and DBS checks
- Booking successful applicants onto induction training
- Maintain all recruitment records and data
- Contribute to staff retention
- Participate in a share of the on-call rota out of hours
- Promoting the good name of Westmorland Homecare in the community
- Any other activities that may be necessary to meet the needs of the business

**Experience Required**

** At least one year of Care experience**
- Recruitment Experience is not necessarily required as full training and support is provided.
- We are looking for people who enjoy helping others and want a job with a feel-good factor. A career they can progress in. You will enjoy doing something special every day and you will have a job you can be proud of doing.

**Contacts**

If this sounds like a role you could undertake, we would love to chat with you.

**Salary**: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Fri