Call Centre Admin

7 days ago

Yardley, United Kingdom Specsavers Full time

**Call Centre Administrator**

**Store: Specsavers Yardley**

**Salary: Upto £10.62 pr hr**

**Hours: Full Time 37.5hours - weekend work is essential**

**Benefits: F**ree parking, discounted glasses**

**Must have Call Centre and Optics Experience**

At Specsavers, our Call Centre administrators are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.

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