Customer Service Advisor

4 days ago

Manchester, United Kingdom M5 Experience Ltd Full time

_**Customer Service **_**Advisor**_**:

- Manchester, Deansgate Based**_
- Do you have customer-facing experience but you're tired of retail and hospitality environments?_
- Are you someone who loves to engage with people?_
- Do you have a passion for people?_
- Would you thrive in the right training?_
- A desk job doesn't excite you?_

**We have the perfect opening for you**

M5 Experience is growing massively, day by day and we're now looking for even more people to join our fun dynamic team in Manchester. We're looking for an ambitious and customer-focused Customer Service Advisor with excellent interpersonal skills to seek out and engage customer prospects actively

**A day in the life of our Customer Service Advisor**:

- Assist in increasing brand awareness for our clients
- Attend our pop-up style events
- Present in-person to potential customers
- Making sales and processing payments
- Promote any latest offerings on behalf of our clients
- Deliver an excellent level of customer service
- Handle all queries
- Meet personal/customer service team sales targets and call handling quotas
- Adhere to KPIs and client guidelines

**No Experience? No Problem**

All of our Customer Service Advisors will receive on-the-job training and extensive in-house training to ensure our team feels confident when customer-facing to get you prepared & ready to head out to start your career

**Why Choose M5?**
- A supportive environment
- A fun work environment
- Monthly travel opportunities
- Monthly Team Road Trips
- Team nights, dinners, live sporting events, seasonal galas
- Regular bonuses
- Ongoing training

**If you’re looking to convert your passion for people into a role you can really love turning up to each day get in touch today**

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Company events
- Company pension
- Profit sharing
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Manchester, M3 2NH: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- This is an immediate start position, would you be able to start immediately?
- Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

- United Kingdom (preferred)

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