Account Manager

**Account Manager**

**International Professional Membership Body**

**Home Based Remote UK Wide with some infrequent travel to London office**

**Basic Salary £32,000-£37,000 dependant on location with excellent benefits Life assurance plan, Pension scheme with 8% employer's contribution, 26 days annual leave plus bank holidays, Private healthcare care (BUPA) option, Health screening, Interestfree season ticket loan, Cycle to work scheme, Employee performance recognition**

**Full Time, Permanent**

My client a reputable and established international professional membership body is currently searching for an Account Manager can be based from home remote with some infrequent travel to their London office.

**The Role of Account Manager**

To provide high quality support to the Head of New Markets Development. The role holder will support business development and relationship management activity across the priority markets, liaising with stakeholders, preparing presentations and providingbriefings and management information to support the successful delivery of market plans.

Principal Accountabilities

Support the Head of New Markets Development in the organisation and delivery of business development and member engagement activities across priority markets

Act as a main contact for general enquires from members across the region

Prepare presentations, reports and insights to support the delivery of market plans

Undertake research (internal and external), including CRM data base to create reports which inform decision making

Collate data and metrics, to ensure progress is reported in relation to deliver of market plan

Support the Head of New Markets Development in the gathering of data and information to support market activity

Preparing communications and marketing collateral to support the active engagement of student members, members, universities and employers

Information gathering, to collect statistical data, undertake internet research, review financial reports and the CRM data base, to create reports which inform decision making

Communicate with stakeholders across the business and externally

Build and maintaining relationships with external stakeholders (including employers and universities), ensuring that accurate records are maintained on CRM database

Manage regional member communities, developing and delivering a programme of engagement

Creating innovations to support the MDG in delivering the institute strategy

Ensuring effective communication across the Group and across the wider organisation.

Knowledge and Experience

Essential:
Knowledge of international markets and stakeholders

Experience of data analysis and collection

Excellent report writing and presentation skills

Relationship management of key senior internal and external stakeholders

Supporting a small but complex, globally focused team

Exceptional team working skills

First-rate communication skills

Excellent attention to detail and accuracy

Experienced user of Microsoft Office, in particular Word, Excel and PowerPoint.

Minute and note taking

Strong organisation and planning

Ability to handle pressures and deadlines, while working on multiple tasks.

Desirable:
Interest or experience of membership body / regulatory issues

Experience of working in an organisation with volunteer input

International experience or working with different cultures and cross-cultural working

Experience of working within a Key Account Management structure

Experience of B2B relationship management

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