Car Delivery Driver

**Job Title**: Car Collection and Delivery Driver

**Location**: Company Location Liverpool, UK (UK Wide deliveries)

**Company**: Novo Incident Management

**About Us**:
Novo are a leading motor credit hire claims company based in Liverpool, UK. We specialize in providing electric and prestige replacement vehicles to individuals involved in non-fault accidents and ensuring that their claims are handled efficiently. Our commitment to excellence and customer satisfaction drives our success in the industry.

**Responsibilities**:
**Vehicle Delivery**:
Safely transport vehicles to designated locations, ensuring they arrive in pristine condition.

Conduct thorough vehicle inspections before and after each delivery to identify and report any damage or issues.

**Presentation and Professionalism**:
Maintain a polished appearance and professional demeanour at all times, reflecting the high standards of our company. Interact courteously and respectfully with customers, providing an exceptional customer service experience.

**Safety Compliance**:
Adhere to all traffic laws, road regulations, and safety guidelines to ensure the safety of yourself, our vehicles, and others on the road. Complete all deliveries with a strong commitment to accident prevention.

**Documentation and Reporting**:
Accurately complete delivery documentation, including proof of delivery and any required paperwork.

Report any incidents, accidents, or delivery-related issues promptly to the appropriate supervisor.

**Vehicle Care**:
Maintain the cleanliness and tidiness of the delivery vehicle, both inside and outside. Ensure routine vehicle checks, including fuel levels, are conducted and reported.

**Qualifications**:

- Clean UK driving license with no claims or criminal convictions.
- Previous experience as a delivery driver is preferred but not mandatory.
- Excellent driving skills and a strong understanding of road safety.
- Impeccable personal presentation and grooming.
- Exceptional customer service and communication skills.
- Ability to work independently and handle delivery responsibilities with professionalism.
- Attention to detail and a commitment to vehicle care.
- Flexibility in working hours, as some deliveries may require early mornings, evenings, or weekends.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to represent a reputable company and build strong customer relationships.
- Ongoing training and support to enhance your delivery and customer service skills.
- A clean and well-maintained delivery vehicle.
- Uniform provided to maintain a professional appearance.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by jobholders within this job. However, it is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

The above list of duties and responsibilities is not exhaustive, and you are obliged to agree within reason to undertake other duties over and above those listed.

This job description may be reviewed and subsequently amended to better reflect any changes in the role.

Pay: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Free flu jabs
- Gym membership
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Overtime
- Weekend availability

**Experience**:

- Driving: 10 years (required)
- Delivery driver : 1 year (required)

Licence/Certification:

- UK Driving Licence (required)

Work Location: On the road

Application deadline: 01/10/2023
Reference ID: Novo125