Store Leader- Retail

2 weeks ago


Dundee, United Kingdom Page Group Full time

Your job is to help create a high performing, motivated and engaged team through leading, coaching, and inspiring. You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understandingtheir needs using Leap, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.

**Client Details**

A leading telecommute and media company.

**Description**

Leading your team brilliantly with passion and drive

Ensuring your store consistently delivers an extraordinary customer service/experience. Building trust and making every single day better through personal experiences that count

Achieving performance targets and other measures as set by the business

Delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours. To help and grow talent and succession within the store.

Supporting the Store to drive productivity and efficiency in line with budgets and guidelines, using commercial reporting to maximise profit & revenue within the store.

Driving in store engagement to grow a high performing team, through effective leadership behaviours.

Building a schedule using identified business data inputs (i.e. footfall, matrix hours, trading hours, employee contracted hours) to maximise productivity and deliver store rotas in an effective and timely manner

Ensuring store is adhering to key compliance requirements in relation to store standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts

Identifying talent within the team and driving development

Working with your team to take ownership of the store appearance - taking pride in where you work.

Exploring internal and external opportunities to grow revenue year on year

**Profile**

Someone who takes full accountability for themselves and their team's performance.

Some who has worked in a fast-paced environment previously, not necessarily Retail, who is motivated to work to targets and deadlines

Someone who takes the lead, encourages and develops teams to be high performing and brings their team on a journey

Strong coaching skills

The ability to provide support, training and development for the team

A great communicator

Someone who can be agile, who can change and adapt to suit business needs

Commercial acumen

Someone who understands the importance of delivering great customer experiences, the awareness of a customer centric culture. Putting the customer first in everything that we do.

Someone who has an interest in technology and mobiles

**Job Offer**
- £27,000-£32,000 salary
- £2000 add on
- Progression structure
- Employee discounted phone contract, internet and TV



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