Parts Advisor

19 hours ago

Crick, United Kingdom Jobspot Limited Full time

Parts advisor

The Parts Advisor is responsible for smooth and efficient running front and rear parts counters and controlling stock movements.

Essential duties and responsibilities

To perform this role successfully, an individual must be able to assist and then after an allotted training period perform each essential duty satisfactorily.
- Run front and back Service Counters
- Pick and deliver correct parts to customers and workshop on time
- Complete relevant documentation including invoices etc.
- Build and develop customer relationships and deliver excellent customer service
- Work together with the workshop and other departments
- Return warranty and service exchange units regularly
- Receive and inspect all packages delivered, resolving any issues
- Stock management
- Department housekeeping
- Parts ordering
- DSM
- Supply parts to customers
- Deal with suppliers
- Promote parts to customers to increase sale
- Inform customers of any promotions that are running to help increase sales.
- Control stock in cost effective mannerl
- Deal with customers/colleagues in professional manner
- Control VOR/freight charge costs
- Chase supplier credits
- Any other general duties as designated by the Manager

To perform this role successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience
- Computer literacy
- Knowledge of Scania parts and systems

Essential Knowledge, Skills and Abilities
- Current driving licence
- Ability to work within a team - Ability to work within guidelines and to deadlines
- Excellent written and oral communication skills - Excellent customer service skills
- Computer literacy
- High level of computer literacy
- Solution-driven approach
- Awareness and understanding of Health and Safety requirements - Detail orientated
- Excellent organisation and analytical skills
- Possess excellent accuracy and numeracy skills
- Ability to work under pressure and have a solution-driven approach

Desirable Knowledge, Skills and Abilities
- Fork Lift Licence (FLT)
- Experience on Scania products
- Main Dealer parts experience

Get the word out

Get a trackable link to share anywhere.

Location

Employment Type

Full-Time

Compensation

£28k - £32k

  • HR Advisor

    3 days ago

    Crick, United Kingdom City Plumbing Full time

    As part of our transition to a stand alone business, we are setting up a new HR Shared Services function and need talented HR Advisors to join us at this exciting time!As an HR Advisor for our Shared Service team, you'll be responsible for supportingthe business in all HR, Payroll, Reward and System queries.The HR Advisor will provide first class advice and...

  • Customer Service Advisor

    1 week ago

    Crick, United Kingdom City Plumbing Full time

    Customer Service Advisor Do YOU pride yourself on delivering excellent customer service? Do YOU thrive working in a exciting and fun environment? Are YOU looking for a business with great benefits, with plenty of opportunities for career progression? If so then we’d love to hear from you as City Plumbing are recruiting for a number of Customer Service...

  • Customer Service Advisor

    5 days ago

    Crick, United Kingdom City Plumbing Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    2 weeks ago

    Crick, United Kingdom City Plumbing Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly hybrid working environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate...

  • Customer Service Advisor

    2 weeks ago

    Crick, United Kingdom PTS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Pts Customer Service Advisor

    1 week ago

    Crick, United Kingdom PTS Full time

    **#BelongWithUs**: Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment **The role**: As a Customer Service Advisor, you’ll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels...

  • Customer Service Advisor

    2 weeks ago

    Crick, United Kingdom City Plumbing Supplies Full time

    Do you pride yourself in delivering excellent customer service? Do you thrive in a busy and fast paced environment? Are you looking for a business with great benefits, with plenty of opportunities for career progression? If so then we’d love to hear from you! On a day to day basis you will be working in our trusted Customer Service Team, dealing with all...

  • Customer Service Advisor

    2 weeks ago

    Crick, United Kingdom City Plumbing Supplies Full time

    Do you pride yourself in delivering excellent customer service? Do you thrive in a busy and fast paced environment? Are you looking for a business with great benefits, with plenty of opportunities for career progression? If so then we’d love to hear from you! On a day to day basis you will be working in our trusted Customer Service Team, dealing with all...

  • Customer Service Advisor

    2 weeks ago

    Crick, United Kingdom Brook Street Full time

    **Specialist Account Coordinator** **Salary £23,500** **Monday to Friday 8:00am - 5:00pm** The primary function of the role is to cover all customer service and administration aspects for Municipal and Strategic Accounts. In this role you would be working closely with the Strategic Business Development Manager and Municipal Sales Managers to ensure all...

  • Customer Service Adviser

    2 weeks ago

    Crick, United Kingdom City Plumbing Full time

    Do YOU pride yourself on delivering excellent customer service? Do YOU thrive working in a exciting and fun environment? Are YOU looking for a business with great benefits, with plenty of opportunities for career progression? If so then we’d love to hear from you as City Plumbing are recruiting for a number of Customer Service Advisors! Why should YOU be...